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陕西开放大学2025年春学期《管理英语4》单元自测【标准答案】

Time2025-03-18Hits浏览量: 17
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单元自测1(10分)

试卷总分:100  得分:100


一、选择填空题(每题10分,共5题)


1.— I think things have been a bit difficult for us the last couple of months.

 

—__________. We've been working hard, but still getting behind.

A.You're right

B.I'm afraid

C.?I don’t think so


2.— Could you give us a speech on management functions some day this week?

—________________.

A.That's a good idea

B.No, I already have plans

C.I'd love to, but I'm busy this week


3.______ his anger the employees called him Mr. Thunder, but they loved him.

A.Due to

B.In spite of

C.Because


4.It is through enthusiasm and quiet intensity ______ we transform creativity and vision into the technologies.

A.that

B./

C.which


5.The Human Resource Managing Department at Honda is given specific instructions ______ employ the best possible workers.

A.how to

B.on what to

C.on how to


6.二、听力理解:听录音,选择最佳答案(共50分)。

 

请听录音: unit1tl.mp3

 

操作提示:通过下拉选项框,选择答案。

 

 What kind of role is Melinda taking on for her job?    1    

? A. HR manager. 

? B. Project manager. 

? C. Project coordinator.

 

2. How long will Melinda be trained for her new role?    2    

? A. One month. 

? B. Half a month. 

? C. One year.

 

3. How often should Melinda report to the board on the progress of the project?    3    

? A. Once a month.

? B. Twice a month. 

? C. Once a week.

 

4. What kind of contract can Melinda sign with outside contractors?    4    

? A. Permanent worker contract. 

? B. Standard temporary-worker contract. 

? C. Standard industry contract.

 

5. Which one does NOT belong to Melinda's responsibilities?    5    

? A. Formulate the industry standard of payment. 

? B. Manage and coordinate her project team. 

? C. Report the project progress to the board.

(1).__1__

A.A

B.B

C.C

(2).__2__

A.A

B.B

C.C

(3).__3__

A.A

B.B

C.C

(4).__4__

A.A

B.B

C.C

(5).__5__

A.A

B.B

C.C


单元自测2(10分)

试卷总分:100  得分:100


一、选择填空题(每题10分,共5题)


1.—____________________identify the problems that have been occurring?

—Well, as you know, the problems we had with Gary caused a lot of friction among the team.

A.What would you

B.Will you

C.Are you able to


2.— Will you go on a picnic with us tomorrow?


—____________________.

A.Yes, but I'll have English classes

B.Sorry, I have an appointment with Dr. Brown

C.I'm afraid I have no idea


3.Effective leaders distill complex thoughts and strategies into simple, memorable terms __________ colleagues and customers can grasp and act upon.

A.when

B.that

C.who


4.I think the primary ______factor is there's been so much absence lately.?

A.contributing

B.causing

C.affecting


5.If demand is rising but the firm __________ from? communication failure, then stocks will fall and there will be understaffing.

A.has been suffering

B.is going to suffer

C.is suffering


6.二、阅读理解:根据文章内容,完成选择题(共50分)。

 

Communication Failure

 

  The meaning of “communication” goes a lot deeper than people often think. Communication is about conceiving, sending, receiving, and interpreting messages as well as confirming reception of these messages. A failure at any point in this chain can result in ineffective communication.

   Ineffective communication can be disastrous. There is a famous story of a British Army Commander who sent the message “Send reinforcements, we're going to advance.” back to his Command Center, through a long chain of subordinates. When the message finally reached the Command Center, it had “mutated” to become -- “Send three and four-pence, we're going to a dance.” The reinforcements never arrived.

   You can demonstrate this same principle, albeit on a less dramatic scale, by trying to play Chinese Whispers with more than 20 people. It is highly unlikely the same message you started with will be the one you end with.

   In a business, there are three main types of communication failure. Each has its own indicative signs.

   ?The first type is known as allocative failure. This occurs when a firm is not gathering enough intelligence about its market or (most often), the information is not reaching the right points. The firm will not be allocating resources in step with the shifts in demand. If demand is rising but the firm is suffering from allocative communication failure, then stocks will fall and there will be understaffing. If the inverse happens, there will be a surplus of stocks and overstaffing.

   ?The second type is executive failure, where communication to trigger specific events/actions is either late, lacking or in error. The symptoms of this are a general loss of direction in the company or departments, a loss of co-ordination and an increase in complaints from customers as things happen late or not at all.

   ?The final type is human failure. This occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective communication. This leads to alienated staff, an increase in staff turnover, an increase in absenteeism and general frustration among staff. Creativity, especially that which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.

 操作提示:通过题目后的下拉选项框选择正确答案。

  Confirming reception of the sent messages means    1    .

? A. the messages are sent to right receivers

? B. the messages are correctly understood

? C. the messages are correctly understood by right receivers

 2. In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain?   2    

? A. Conceiving. 

? B. Sending.

? C. Receiving.

 3. What is Chinese whispers?   3    

? A. Who whispers in Chinese.

? B. A game to pass message around in a whisper.

? C. Chinese people who don't normally talk very loudly.

 4. Allocative failure does NOT happen when    4    .

? A. the right information goes to the right place

? B. a company gathers false information

? C. the correct information is not received by the right department or person

 5. According to the passage, which of the following cases does NOT belong to human failure?   5    

? A. Decreasing creativity across departments.

? B. Inadequate communication between departments.

? C. Increasing customer complaints.

(1).__1__

A.A

B.B

C.C

(2).__2__

A.A

B.B

C.C

(3).__3__

A.A

B.B

C.C

(4).__4__

A.A

B.B

C.C

(5).__5__

A.A

B.B

C.C


单元自测3(10分)

试卷总分:100  得分:100


一、选择填空题(每题10分,共5题)


1.—_____________ 

 — I'd like to have this film developed.

A.What's it?

B.May I help you?

C.What do you want?


2.— I am sorry for what I have said to you.

 —_____________

A.No problem.

B.I'm sure about that.

C.Don't think any more about it.


3.?In high school, I am equally comfortable______as a member of a team and independently.

A.to work

B.?working

C.work


4.The majority of these team challenges ______ anywhere.

A.can deliver?

B.are delivered?

C.can be delivered


5.Team members are ______ as unique people with irreplaceable experiences, points of view, and knowledge to contribute.

A.treated

B.viewed

C.known


6.二、阅读理解:根据文章内容,完成选择题(共50分)。

A Teamwork Game


  A team of about 35 employees had come together for a team building event. They were a young, bright and enthusiastic team. However, one of their chief problems was the fact that they wouldn't share information or solutions with each other, and the team leader thought they were too focused on themselves and not on the team. As a result, she brought them all into the cafeteria. All of the tables and chairs had been stored away, and fun decorations and hundreds of different colored balloons had been placed around the room.


  In the center of the room was a big box of balloons that hadn't been blown up yet. The team leader instructed everybody to pick a balloon, blow it up, and write their name on it, but they had to be careful not to burst the balloon.


  Although they were given a second chance if their first balloon popped, they were out of the game the second time round. In the end, about 30 team members wrote their names without their balloons popping. They were then asked to leave the room and, after five minutes, the team leader brought them back in and asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room. After 15 minutes of searching, no one had found their balloon, and the team were told that they were then going to move on to the third round of the activity.


  In this round, each team member was instructed to find any balloon with a name on it and then give that balloon to the person whose name was on it. Within two minutes, everybody had their own balloon. The team leader summarized the activity thus: “We are much more efficient when we are willing to share with each other and much better at problem solving when we are working together, not individually.”


  Sometimes, members of teams create obstacles by focusing solely on their own pursuits and goals. Every member of the team should ask themselves on a regular basis what they are doing and what they can do for the team.


操作提示:通过题目后的下拉选项框选择正确答案。


1. This team building event was aimed at  1  .

  A. helping these young, bright and enthusiastic employees become more concentrated on their work

  B. making the team members know how to share information or solutions and cooperate with each other 

  C. building up team morale


2. This event was held in  2  .

  A. a self-service restaurant

  B. a coffee shop

  C. a classroom


3. About how many team members were out of the second round of the activity? 3  

  A. 30.

  B. 35.

  C. 5.


4. Which statement below is correct? 4  

  A. In the second round, every one of the team had found their balloons after 15 minutes.

  B. In the third round, the team members were asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room.

  C. In the third round, everybody had their own balloon with help from others within 2 minutes.


5. What was the event going to teach these employees? 5  

  A. Sharing and cooperating with other team members is more efficient when they are working together.

  B. Focusing solely on employees' own pursuits is not allowed in workplace.

  C. Failure of teamwork is caused by individual.

(1).cloze Subject

A.A

B.B

C.C

(2).cloze Subject

A.A

B.B

C.C

(3).cloze Subject

A.A

B.B

C.C

(4).cloze Subject

A.A

B.B

C.C

(5).cloze Subject

A.A

B.B

C.C


单元自测4(10分)

试卷总分:100  得分:100


一、选择填空题(每题10分,共5题)


1.—Can I get you a couple of tea?

 —_________________________.

A.That's very nice of you??

B.With pleasure

C.You can, please


2.— Wow! This is a fantastic project! I've never known you're so creative.

—? __________

A.Don't mention it.

B.Great, I dare to say I am a talent.

C.Thanks for your compliments.


3.Fifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel ______ the company cared about them and their well-being.

A.?as if

B.even if

C.like


4.Companies are ______ interested in your soft skills ______ they are in your hard skills.

A.so… that…

B.as…as…

C.not…until…


5.______ the job, employers don't want to hire people who are difficult to get along with.

A.Despite of

B.Regardless

C.Regardless of


6.二、阅读理解:根据文章内容,完成选择题(共50分)。

How Google Continues to Keep Employees Happy


  Working for Google is a dream of many, not just because of what this company has achieved in the last 15 years, but because of its enviable work culture. With about 37,000 employees in 40 countries, you might wonder how Google maintains a motivating work experience throughout its entire company.


  Working for Google comes with perks that most other organizations can't provide -- bowling alleys, free haircuts, gym memberships, and shuttles to and from work. The company's secret to success is putting the same amount of time and effort into keeping employees happy as it does into innovating products.


  Back when the company was just a start-up, co-founders Larry Page and Sergey Brin had the goal of making Google a place the most talented people wanted to work at. Their idea was simple: creating a work culture that keeps employees happy will motivate them to do their best and will keep them loyal to the company.


  “It's less about the aspiration to be No. 1 in the world, and more that we want our employees and future ones to love it here, because that's what's going to make us successful,” said Karen May, the Vice President of people development at Google.


  Google also makes its employees want to work because managers provide tasks that are inspiring and challenging. Every employee at Google has the opportunity to spend 20% of his or her working time on a project they choose. This freedom takes employees out of their routine and away from the mundane tasks that often make workers feel uninspired about their jobs.


  Lastly, Google shows each employee just how important he or she is to the company. Each employee, regardless of her spot on the totem pole, has an influence on how Google performs.


  “If you value people, and care about them as whole people, one thing you do is giving them a voice, and you really listen,” May said.


  Google does just that by hosting employee forums every Friday, where they discuss the 20 most-asked questions. Employees have access to all company information, adding a sense of trust, and employees and leaders work together to solve problems.


操作提示:通过题目后的下拉选项框选择正确答案。


1. How would you describe Google? 1  

  A. Medium-sized international company

  B. Large global enterprises

  C. Large American company


2. Which one does NOT belong to the methods that Google motivate its employees? 2  

  A. Promoting the employee who has more influence on Google the higher job position.

  B. Shuttling the employees between home and office.

  C. Offering entertaining equipment in workplace.


3. Who founded Google? 3  

  A. Larry Page and Sergey Brin

  B. Karen May

  C. Sergey Brin


4. If you are a normal employee of Google, what could you do EXCEPT? 4  

  A. Know all information of Google and discuss questions with your leaders.

  B. Only work for the project you choose.

  C. Play bowling with your colleagues and get away from mundane errands.


5. What is Google's secret to success? 5  

  A. Innovating hi-tech products.

  B. Paying high salary to the employees and practicing strict management.

  C. Valuing the happiness of its employees as much as innovating good products.

(1).cloze Subject

A.A

B.B

C.C

(2).cloze Subject

A.A

B.B

C.C

(3).cloze Subject

A.A

B.B

C.C

(4).cloze Subject

A.A

B.B

C.C

(5).cloze Subject

A.A

B.B

C.C


单元自测5(10分)

试卷总分:100  得分:100


一、选择填空题(每题10分,共5题)


1.— Why didn't you come to my birthday party yesterday?

 — ____________

A.Excuse me, my friend sent me a flower.

B.Sorry, but my wife had a car accident.

C.Fine, I never go to birthday parties.


2.— I think I have made a great mistake.

— ____________

A.I don't think so. You really made an error.

B.I don't think so. It's really terrible.

C.I don't think so. It's not your fault.


3.They have come to the conclusion ________ this winter will be even colder than before.

A.that

B.for

C.which


4.The workmen want to ________ the number of working hours and to increase pay.

A.delete

B.decrease

C.depress


5.Without his assistance, I ________ the research last month.

A.would not have completed

B.could not finish

C.should not finish


6.二、阅读理解:根据文章内容,完成选择题(共50分)。

How to Handle a Bad Performance Review

  Getting a bad performance review can make you feel angry, unappreciated, defeated, and hopeless. But it's not the end of the world. Remember that the way you respond to this appraisal can make all the difference in the next one. Even if you believe that the review is inaccurate and that your boss is completely wrong, you will benefit by reacting in a mature, adult manner.  Here are some suggestions: 

  Stay calm. Relax. Breathe. Do not overreact and be objective. Especially, do not say things that will likely be regretted later. Besides, the person giving the performance review may or may not be the one who has written the bad review. 

  What to Do When Receiving a Bad Performance Review

  It's best to listen attentively. And make comments or remarks only when asked for them.  Besides, during the performance review, you will be given the chance to respond and may disagree.

  What to Do After Receiving a Bad Performance Review

  Don't be intimidated by the bad performance review and want to quit the job; instead, learn from it. Also, if the organization allows their employees to make a written statement on their own behalf, do make one. It is important for the worker to show why she does not agree with the bed performance review; for instance, an employee may express their different understanding and, at the same time, a willingness to comply with any constructive suggestions. 

  Ways to Improve a Bad Performance Review

  A way to improve a bad performance review is to set self-reviews, that is, establish performance standards. Another way to improve a bad review is to learn more about what the manager, supervisor, or boss wants or expects from his/her employees. Learning what it was that caused a bad performance review helps to improve professional growth and encourages as well as motivates the worker to do better in order to receive a good review next time. 

操作提示:通过题目后的下拉选项框选择正确答案。

1. What should you do when you are given a bad performance review? 1  

  A. Argue with your boss.

  B. Make immediate remarks.

  C. Stay calm and listen carefully.

2. What should you do after you are given a bad performance review? 2  

  A. Quit your job immediately.

  B. Insist on making comments.

  C. Learn from the review.

3. What should you do if you do not agree with the bad performance review? 3  

  A. Tell the boss directly that you do not agree with the review.

  B. Make a written statement on your own behalf if it is allowed.

  C. Do not express your different understanding in a written statement.

4. How do you improve a bad performance review? 4  

  A. Understand the established performance standards.

  B. Learn more about what the employee wants or expects.

  C. Learn what the person who gives the review may think.

5. Why should we understand the cause of a bad performance review? 5  

  A. Because it helps the employee to get promoted immediately.

  B. Because it encourages and motivates the worker to do better.

  C. Because it prevents the employee from professional growth.

(1).cloze Subject

A.A

B.B

C.C

(2).cloze Subject

A.A

B.B

C.C

(3).cloze Subject

A.A

B.B

C.C

(4).cloze Subject

A.A

B.B

C.C

(5).cloze Subject

A.A

B.B

C.C


单元自测6(10分)

试卷总分:100  得分:100


一、选择填空题(每题10分,共5题)


1.— Which of these hats do you want?

 — _______ . Either will do.

A.I don't mind

B.No problem

C.Go ahead


2.—I'm going to Beijing for a few days.

 — _______. I wish I could go with you.

A.It doesn't matter

B.Forget it

C.I really envy you


3.There is no _____ the fact that he is the best student in the class.

A.deny

B.denies

C.denying


4.All _____ glitters (闪闪发光) is not gold.

A.that

B.which

C.what


5.He ordered that nothing ________ until the police arrived.

A.was touched

B.should be touched

C.had been touched


6.二、阅读理解:根据文章内容,完成选择题(共50分)。

How to Adapt to Change in the Workplace

  If there's one word that captures the essence of what is occurring in the world today, it's “change.” Downsizing, reorganizing, and cutting costs, are now the norm for survival. No industry is exempt. Even the most conservative institutions are undergoing significant change just to survive.

  Change management has always been an issue of debate amongst scholars: how can employers create suitable conditions for a successful change process? And what can employees do to get through it?

  Tips for dealing with change in the workplace.

  ●Make yourself aware that change happens: it happens in personal life, it happens in your professional life. You cannot live in the past, so denying that change could occur only makes things more complicated for you. 

  ●Stay alert in the workplace: know what is happening around you. When you come across clues that hint change is on the way, acknowledge them!

  ●Maintain open communication channels: Don't lay back and expect things to pass you by smoothly. You need to get acquainted with the occurring changes. Seek more details from your management and peers to form an accurate understanding of the matter. Be transparent and honest about your fears: dealing with the unknown is often resented and daunting. Make the picture as clear as you can.

  ●Assess yourself: Change is a time when one's confidence about one's skills and capabilities gets shaky. Recognize your strengths and where you could bring them into play. At the same time, stay aware of your developmental areas and work on improving those.

  ●Don't be stiff: It will make the change process much harder if you are rigid. Be flexible enough to look at the different angles of the change and see where you could apply your “existing” skills and knowledge, and what news skills you need to acquire.

  ●Stay optimistic: Keep a positive attitude and don't let yourself drown in uncertainty. Involve yourself in the new process; locate yourself properly in the new scenario. Adjust!

  “You can't get to the top of Everest by jumping up the mountain. You get to the mountaintop by taking incremental steps. Step by step, you get to the goal”, says Robin Sharma, one of the world's most-sought-after leadership and personal success experts.

 

操作提示:通过题目后的下拉选项框选择正确答案。

1. Enterprises carry out downsizing, reorganizing and cutting costs in order to  1  .

  A. cut down on the number of workers

  B. reshuffle the organization

  C. survive

2. “No industry is exempt” means  2  .

  A. No industry is an exception

  B. No industry is an example

  C. Not every industry can be exempted

3. The following questions are often discussed among scholars EXCEPT  3  .

  A. How can bosses create favorable conditions for change

  B. How can productivity be increased

  C. What can workers do to get through change

4. How many suggestions does the author put forward? 4  

  A. 4

  B. 5

  C. 6

5. From the passage, we know that Robin Sharma is  5  .

  A. an expert on leadership, and personal success

  B. a great leader

  C. someone who likes to play the game of Hide and Seek

(1).cloze Subject

A.A

B.B

C.C

(2).cloze Subject

A.A

B.B

C.C

(3).cloze Subject

A.A

B.B

C.C

(4).cloze Subject

A.A

B.B

C.C

(5).cloze Subject

A.A

B.B

C.C


单元自测7(10分)

试卷总分:100  得分:100


一、选择填空题(每题10分,共5题)


1.— Sorry for being late. I should have called you earlier.

 —__________. I've just arrived

A.That's no trouble

B.You are welcome

C.That's all right


2.— The Auto Show in the City Stadium has been canceled.

— Oh, no!_________

A.What a pity!

B.It doesn't matter!

C.It's not interesting at all!


3.?______ the importance of English, we should put more effort into it and try to learn it well.

A.Given

B.Giving

C.Gave


4.The reason _____ he was absent from class yesterday was that he was ill and hospitalized.

A.for

B.why

C.that


5.Compared ______ English, Chinese is generally believed to be more difficult to learn.?

A.with

B.from

C.against


6.二、阅读理解:根据文章内容,判断正误(共50分)。

Create a Positive Workplace Culture

  In competitive markets, leaders are under increased pressure to maintain a positive work culture. A positive work culture cultivates greater employee satisfaction; greater employee satisfaction contributes to higher performance; higher performance impacts improved client outcomes; improved client outcomes contribute to service excellence. 

  Positive work cultures are built over time and need constant attention. Such cultures are dependent on leadership vision and values.

  An effective leader sets the tone for the team, encourages a positive workplace culture and is able to bring about cultural change.

  Workplace culture is made up of the shared attitudes, beliefs, behaviors, values and expectations that influence the way people work in the workplace.  It is “the way we do things around here”.

  Some cultural aspects are understood by all and are obvious such as turning up for wok on time, while others may be "unwritten rules" that are not so obvious for example how personal issues are resolved with work colleagues.

  Many factors that influence whether a workplace has a positive outlook are within the control of people who work in a workplace.  There are also factors out of their control, such as slumps in global prices or a change in demand and supply. The company can, however, control how they respond to these factors.

  Those companies that do create positive workplace environments develop a reputation in their community as being ‘good to work for' and have a competitive edge. Not only are these companies more able to attract and retain people, they tend to be more stable as they proactively deal with issues and adapt to change.

  Teams work best when they are clear about what is expected of them. They are more able to deal with difficult issues if they feel the values of the organization are supportive of them.

  For a workplace culture to be positive, the direction and actions of the business must be consistent with the core values of the people in the workplace. The people must trust each other and be able to openly express and exchange ideas.

  Working through these steps will help with developing a positive business culture.

 

操作提示:正确选T,错误选F。

1. A positive work culture will give workers more satisfaction. 1  

2. Positive cultures have a lot to do with leadership vision and values. 2  

3. The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive. 3  

4. In competitive markets, leaders are under more and more pressure to keep a positive work culture. 4  

5. Positive work culture can be built in a short period of time. 5

(1).cloze Subject

A.T

B.F

(2).cloze Subject

A.T

B.F

(3).cloze Subject

A.T

B.F

(4).cloze Subject

A.T

B.F

(5).cloze Subject

A.T

B.F


单元自测8(10分)

试卷总分:100  得分:100


一、选择填空题(每题10分,共5题)


1.— ____________________________ 

 —Actually I prefer working on my own.

A.?Could I use this dictionary?

B.May I open the window to let in some fresh air?

C.Do you prefer teamwork or working individually?


2.—It's about a successful businessman's management experience, isn't it?

— ____________

A.My pleasure!

B.That's right!

C.It's up to you!


3.He will write to me as soon as he ______ home.

A.will have returned ?

B.returns ?

C.will return


4.?This is the man ______ last night.

A.whom I saw him

B.whom I saw

C.what I saw?


5.— Who should be responsible for the accident?

 — The boss, not the workers. They just carried out the order ______.

A.as are told?

B.as told?

C.as they told


6.二、完型填空(共50分)

操作提示:通过下拉选项框选择正确的词汇。

  This evening I met a friend at a local bar. She brought her laptop  (1)  so she could show me some of her latest digital art designs. As we looked through her artwork, the laptop suddenly started making an unhealthy noise, then the screen twinkled on and off and then cut off  (2)  . And as we both stared at one another surprisingly, the terrible smell of fried computer circuits appeared.

  I grabbed the laptop off the bar to inspect it and the problem instantly arose itself. The bottom of the laptop was completely wet and empty, spilt water glass rested against the side of her purse just behind where the laptop was sitting. While we were chatting and shifting the laptop's 17 inch screen  (3)  , we somehow spilt a glass of water that the waiter had inadvertently (无意地) placed behind the screen, which was out of our view.

  When life throws id some troubles like this, it typically doesn't make any sense to us, and our natural emotional reaction might get extremely  (4)  at the top of our lungs. But how does this help our dilemma? Obviously, it doesn't.

  The smartest and hardest thing we can do in these kinds of situations is to be more tempered in our reaction. You'd be much wiser and more disciplined than scream extremely. You should remember that emotional rage only makes matters worse. And please remember that once it happens, that will give us an opportunity to grow stronger.

  Every difficult moment in our lives is accompanied by an opportunity for personal growth and  (5)  . But in order to attain this growth and creativity,we must first learn to control our emotions,and we must recognize that difficulties pass like everything in our life.

(1).cloze Subject

A.along

B.around

C.forward

(2).cloze Subject

A.normally

B.completely

C.suddenly

(3).cloze Subject

A.up and down

B.back and forth

C.in and out

(4).cloze Subject

A.upset

B.excited

C.surprised

(5).cloze Subject

A.creativity

B.respect

C.activity


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