单元自测1（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— We could let some of the staff work from home.________________?

— That's a good idea.

A.Do you have any good ideas

B.What do you think of it

C.Is there anything else

2.— Is it possible for you to work out the plan tonight?

—__________

A.I'll do that.

B.I think so.

C.I'd love to.

3.Even the best continually seek ways to ______ their skills.

A.sharp

B.sharpener

C.sharpen

4.It is through enthusiasm and quiet intensity ______ we transform creativity and vision into the technologies.

A.that

B./

C.which

5.The demands and requirements placed on the CEO of Sony are different from ______ on the manager of your local Wendy's restaurant.

A.these

B.those

C.which

6.二、听力理解：听录音，选择最佳答案（共50分）。

请听录音： unit1tl.mp3

操作提示：通过下拉选项框，选择答案。

 What kind of role is Melinda taking on for her job?    1    

? A. HR manager. 

? B. Project manager. 

? C. Project coordinator.

2. How long will Melinda be trained for her new role?    2    

? A. One month. 

? B. Half a month. 

? C. One year.

3. How often should Melinda report to the board on the progress of the project?    3    

? A. Once a month.

? B. Twice a month. 

? C. Once a week.

4. What kind of contract can Melinda sign with outside contractors?    4    

? A. Permanent worker contract. 

? B. Standard temporary-worker contract. 

? C. Standard industry contract.

5. Which one does NOT belong to Melinda's responsibilities?    5    

? A. Formulate the industry standard of payment. 

? B. Manage and coordinate her project team. 

? C. Report the project progress to the board.

(1).__1__

A.A

B.B

C.C

(2).__2__

A.A

B.B

C.C

(3).__3__

A.A

B.B

C.C

(4).__4__

A.A

B.B

C.C

(5).__5__

A.A

B.B

C.C

单元自测2（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.—How did your meeting go yesterday 

— ____________________actually, it was really frustrating.

A.Not so good

B.Very good

C.Nothing special

2.— If you can't say what you've come to say at the meeting, what's the point 

—____________________,but I think you might need to change your approach somewhat.

A.I am not sure

B.I can see that

C.I know that

3.In today's environment, __________ people are often burned out, it's important for employees to have a personal connection with you and the work you believe in.

A.where

B.when

C.while

4.When the message finally reached the Command Center, it __________ “mutated” to become —“Send three and four-pence, we're going to a dance.”

A.was

B.had

C.have

5.Who was ______ the meeting？

A.chairing

B.leading

C.charging

6.二、阅读理解：根据文章内容，完成选择题（共50分）。

Communication Failure

　　The meaning of “communication” goes a lot deeper than people often think. Communication is about conceiving, sending, receiving, and interpreting messages as well as confirming reception of these messages. A failure at any point in this chain can result in ineffective communication.

 　　Ineffective communication can be disastrous. There is a famous story of a British Army Commander who sent the message “Send reinforcements, we're going to advance.” back to his Command Center, through a long chain of subordinates. When the message finally reached the Command Center, it had “mutated” to become -- “Send three and four-pence, we're going to a dance.” The reinforcements never arrived.

 　　You can demonstrate this same principle, albeit on a less dramatic scale, by trying to play Chinese Whispers with more than 20 people. It is highly unlikely the same message you started with will be the one you end with.

 　　In a business, there are three main types of communication failure. Each has its own indicative signs.

 　　 The first type is known as allocative failure. This occurs when a firm is not gathering enough intelligence about its market or (most often), the information is not reaching the right points. The firm will not be allocating resources in step with the shifts in demand. If demand is rising but the firm is suffering from allocative communication failure, then stocks will fall and there will be understaffing. If the inverse happens, there will be a surplus of stocks and overstaffing.

 　　 The second type is executive failure, where communication to trigger specific events/actions is either late, lacking or in error. The symptoms of this are a general loss of direction in the company or departments, a loss of co-ordination and an increase in complaints from customers as things happen late or not at all.

 　　 The final type is human failure. This occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective communication. This leads to alienated staff, an increase in staff turnover, an increase in absenteeism and general frustration among staff. Creativity, especially that which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.

 操作提示：通过题目后的下拉选项框选择正确答案。

  Confirming reception of the sent messages means    1    .

  A. the messages are sent to right receivers

  B. the messages are correctly understood

  C. the messages are correctly understood by right receivers

 2. In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain    2    

  A. Conceiving. 

  B. Sending.

  C. Receiving.

 3. What is Chinese whispers    3    

  A. Who whispers in Chinese.

  B. A game to pass message around in a whisper.

  C. Chinese people who don't normally talk very loudly.

 4. Allocative failure does NOT happen when    4    .

  A. the right information goes to the right place

  B. a company gathers false information

  C. the correct information is not received by the right department or person

 5. According to the passage, which of the following cases does NOT belong to human failure    5    

  A. Decreasing creativity across departments.

  B. Inadequate communication between departments.

  C. Increasing customer complaints.

(1).__1__

A.A

B.B

C.C

(2).__2__

A.A

B.B

C.C

(3).__3__

A.A

B.B

C.C

(4).__4__

A.A

B.B

C.C

(5).__5__

A.A

B.B

C.C

单元自测3（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— Could I borrow your iPad for a few hours 

—_____________

A.Yes, you can.

B.Sure, here you are. Enjoy your time.

C.It doesn't matter.

2.— I am sorry for what I have said to you.

 —_____________

A.No problem.

B.I'm sure about that.

C.Don't think any more about it.

3.The majority of these team challenges ______ anywhere.

A.can deliver 

B.are delivered 

C.can be delivered

4.I believe that I have a lot to contribute ______ a team environment, and am comfortable in both leadership and player roles.

A.to

B. with

C.for

5. The team creates an environment ______ people are comfortable in communicating, advocating positions, and taking action.

A.that

B.which 

C.in which

6.阅读理解：根据文章内容，判断正误（共50分）。

Tips for Team Building

　　When you think of team building, do you immediately picture your group off at a resort playing games or hanging from ropes  Traditionally, many organizations approach team building in this way but, then, they wonder why that wonderful sense of teamwork that had been displayed at the retreat or the seminar fails to impact long term beliefs and actions back at work.

　　I'm not averse to retreats, planning sessions, seminars and team building activities — in fact I lead them — but they have to form part of a much larger teamwork effort. You will not build teamwork by “retreating” as a group for a couple of days each year, instead you need to think of team building as something you do every single day.

　　  Form teams to solve real work issues and to improve real work processes. Provide training in systematic methods so the team expends its energy on the project, not on trying to work out how to work together as a team to approach the problem.

　　  Hold department meetings to review projects and progress, to obtain broad input, and to coordinate shared work processes. If there is friction between team members, examine the work processes they mutually own — the problem is not usually their personalities; instead, it is often the fact that the team members haven't agreed on how they will deliver a product or service, or the steps required to get something done.

　　  Build fun and shared occasions into the organization's agenda — hold pot luck lunches, take the team to a sporting event, sponsor dinners at a local restaurant, go hiking or go to an amusement park. Hold a monthly company meeting, sponsor sports teams and encourage cheering team fans.

　　  Use ice breakers and teamwork exercises at meetings — these help team members get to know each other, share details about each others lives, and have a laugh together.

　　  Celebrate team successes publicly. There are many ways you could do this, for instance by buying everyone the same T-shirt or hat, putting team member names in a draw for company merchandise and gift certificates. The only thing limiting you is your imagination.

　　If you do the types of teamwork building listed above, you'll be amazed at the progress you will make in creating a teamwork culture, a culture that enables individuals to contribute more than they ever thought possible — together.

操作提示：正确选T，错误选F。

1.Team building event is traditionally related to playing games at resort. 1  

2. The author claims that playing games together is as important as form teams to solve real work issues and to improve real work processes for team building. 2  

3. “Retreat” in the first paragraph means withdrawal of troops after a defeat. 3  

4. Ice breaking motivates team members compete with each other. 4  

5. A good teamwork culture enables individuals make more efforts together. 5

(1).cloze Subject

A.T

B.F

(2).cloze Subject

A.T

B.F

(3).cloze Subject

A.T

B.F

(4).cloze Subject

A.T

B.F

(5).cloze Subject

A.T

B.F

单元自测4（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— Wow! This is a fantastic project! I've never known you're so creative.

—  __________

A.Don't mention it.

B.Great, I dare to say I am a talent.

C.Thanks for your compliments.

2.— Do you mind if I use vouchers to spend in a restaurant 

 — __________

A.Yes, please.

B.Not at all. Go ahead.

C.No, thank you.

3.An appreciated gift and the gesture of providing it will ______ your coworker's day.

A.look up

B.light up

C.lift to

4. Self-esteem needs might include the ______ from a workplace.

A.rewards

B.rewarded

C.rewarded

5.Companies are ______ interested in your soft skills ______ they are in your hard skills.

A.so… that…

B.as…as…

C.not…until…

6.二、听力理解：听录音，判断正误（共50分）。

请听录音： unit4tl.mp3

操作提示：正确选“T”，错误选“F”。

 Human resources supported the proposal of giving the business intelligence a pay incentive every three months at the beginning.   1    

2. Brad from human resources supports Scott's idea.   2    

3. Carlotta is the manager of HRD.   3    

4. Men and women in the business intelligence team who have been selected to get the prize will receive the same rewarding things.   4    

5. The prize-winner cannot choose the prize that costs more than $500. 7. The prize-winner can only have material awards and no day off.   5

(1).__1__

A.T

B.F

(2).__2__

A.T

B.F

(3).__3__

A.T

B.F

(4).__4__

A.T

B.F

(5).__5__

A.T

B.F

单元自测5（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— Do you know where I can repair my motorcar?

 — ____________

A.It's cheap to repair a motorcar.

B.Around the street corner.

C.You drive too fast to damage it.

2.— Over-the-top? You mean…

— ____________

A.Well, sometimes your co-workers feel that you are too loud.

B.No, I don't.

C.Thanks a lot.

3.Without his assistance, I ________ the research last month.

A.would not have completed

B.could not finish

C.should not finish

4.Good work ________ good pay.

A.deserves

B.requests

C.deserts

5.A child's character is greatly influenced by his home ________.

A.case

B.environment

C.situation

6.二、阅读理解：根据文章内容，完成选择题（共50分）。

How to Handle a Bad Performance Review

　　Getting a bad performance review can make you feel angry, unappreciated, defeated, and hopeless. But it's not the end of the world. Remember that the way you respond to this appraisal can make all the difference in the next one. Even if you believe that the review is inaccurate and that your boss is completely wrong, you will benefit by reacting in a mature, adult manner.  Here are some suggestions: 

　　Stay calm. Relax. Breathe. Do not overreact and be objective. Especially, do not say things that will likely be regretted later. Besides, the person giving the performance review may or may not be the one who has written the bad review. 

　　What to Do When Receiving a Bad Performance Review

　　It's best to listen attentively. And make comments or remarks only when asked for them.  Besides, during the performance review, you will be given the chance to respond and may disagree.

　　What to Do After Receiving a Bad Performance Review

　　Don't be intimidated by the bad performance review and want to quit the job; instead, learn from it. Also, if the organization allows their employees to make a written statement on their own behalf, do make one. It is important for the worker to show why she does not agree with the bed performance review; for instance, an employee may express their different understanding and, at the same time, a willingness to comply with any constructive suggestions. 

　　Ways to Improve a Bad Performance Review

　　A way to improve a bad performance review is to set self-reviews, that is, establish performance standards. Another way to improve a bad review is to learn more about what the manager, supervisor, or boss wants or expects from his/her employees. Learning what it was that caused a bad performance review helps to improve professional growth and encourages as well as motivates the worker to do better in order to receive a good review next time. 

操作提示：通过题目后的下拉选项框选择正确答案。

1. What should you do when you are given a bad performance review? 1  

  A. Argue with your boss.

  B. Make immediate remarks.

  C. Stay calm and listen carefully.

2. What should you do after you are given a bad performance review? 2  

  A. Quit your job immediately.

  B. Insist on making comments.

  C. Learn from the review.

3. What should you do if you do not agree with the bad performance review? 3  

  A. Tell the boss directly that you do not agree with the review.

  B. Make a written statement on your own behalf if it is allowed.

  C. Do not express your different understanding in a written statement.

4. How do you improve a bad performance review? 4  

  A. Understand the established performance standards.

  B. Learn more about what the employee wants or expects.

  C. Learn what the person who gives the review may think.

5. Why should we understand the cause of a bad performance review? 5  

  A. Because it helps the employee to get promoted immediately.

  B. Because it encourages and motivates the worker to do better.

  C. Because it prevents the employee from professional growth.

(1).cloze Subject

A.A

B.B

C.C

(2).cloze Subject

A.A

B.B

C.C

(3).cloze Subject

A.A

B.B

C.C

(4).cloze Subject

A.A

B.B

C.C

(5).cloze Subject

A.A

B.B

C.C

单元自测6（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— Can I have three days off next week, Mr. Smith 

— _____. I can manage without you.

A.I'm afraid not

B.Of course

C.It depends

2.— Which of these hats do you want 

 — _______ . Either will do.

A.I don't mind

B.No problem

C.Go ahead

3.He ordered that nothing ________ until the police arrived.

A.was touched

B.should be touched

C.had been touched

4._____the deepening of China's economic reforms, there is greater cooperation and interdependence between the private and the public sector.

A.With

B.As well as

C.For the sake of

5.By the end of the year, the sales plan for the next year______.

A.will be made

B.will have been made

C.have been made

6.二、阅读理解：根据文章内容，判断正误（共50分）。

 Jack Welch Leading Organizational Change at GE

 　　When Jack Welch, the Chairman and CEO at General Electric (GE) retired in 2001, he could look back at a very successful career. He became CEO in 1981 at the age of 45. At that time, GE had a very complex organizational structure with considerably bureaucratic rules.

 　　One of his first changes was to initiate a strategy formulation process with the guideline that each of the businesses should be number 1 or 2 in their respective areas. If this was not the case, managers had the options of fixing the problem, selling their particular business, or closing it. In an effort to streamline the organization, Welch removed the sector level and eliminated thousands of salaried and hourly employee positions.

 　　The restructuring was followed by changing the organizational culture and the managerial styles of GE's managers. One such program was the Work-Out（群策群力）.Groups of managers were assembled to share their views openly in three-day sessions. At the beginning of the meetings, the superior presented the challenges for his or her organizational unit. Then the superior had to leave, requesting the groups to find solutions to the problems. Facilitators (会议主持人) helped these discussions. On the last day, the superior was presented with proposed solutions. He or she then had three choices: to accept the proposal, not to accept it, or to collect more information. This process put great pressure on the superior to make decisions. 

 　　Another program to improve effectiveness and efficiency was Best Practices. The aim was to learn from other companies how they obtained customer satisfaction, how they related to their suppliers, and in what ways they developed new products. This helped the GE people to focus on the processes in their operations that would improve the company's performance.

 　　Jack Welch was personally involved in developing managers at GE's training center in Crotonville. Leaders, Welch suggested, are not only those who achieve results but also those who share the values of the company.

 操作提示：正确选T，错误选F。

  Jack Welch retired at the age of 65.   1    

 2. Jack Welch insisted that each of the businesses should be at least number 3 in their respective area.   2    

 3. If the business could not meet Welch's change requirements, its manager had 3choices.   3    

 4. The restructuring went before changing the organizational culture and the managerial styles of GE's managers.   4    

 5. The Work Out lasted a week.   5

(1).__1__

A.T

B.F

(2).__2__

A.T

B.F

(3).__3__

A.T

B.F

(4).__4__

A.T

B.F

(5).__5__

A.T

B.F

单元自测7（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— Terribly sorry to interrupt, but may I use your dictionary 

— Yes,______________.

A.of course

B. it doesn’t matter

C.no hurry

2.— The Auto Show in the City Stadium has been canceled.

— Oh, no！_________

A.What a pity!

B.It doesn't matter!

C.It's not interesting at all!

3.What can we expect ____him 

A. in

B.from

C. on

4.All the _____ guests are seated in the front row.

A. distinguishing

B.extinguishing

C.distinguished

5. ______ the importance of English, we should put more effort into it and try to learn it well.

A.Given

B.Giving

C.Gave

6.二、听力理解：听录音，判断正误（共50分）。

请听录音： unit7tl.mp3

操作提示：正确选“T”，错误选“F”。

1.Two different corporate cultures are discussed in the dialog.  1  

2. Melinda's company also has a creative culture.  2  

3. According to Jack, the important thing is to hire the right employees in the first place.  3  

4. In a creative culture teamwork is not encouraged.  4  

5. A creative culture is better than a collaborative culture. 5

(1).cloze Subject

A.T

B.F

(2).cloze Subject

A.T

B.F

(3).cloze Subject

A.T

B.F

(4).cloze Subject

A.T

B.F

(5).cloze Subject

A.T

B.F

单元自测8（10分）

试卷总分:100  得分:90

一、选择填空题（每题10分，共5题）

1.— You have to believe in yourself. No one else will, if you don't. 

— ____________________Confidence is really important.

A. It's not my cup of tea. 

B.I don't think so. 

C. I couldn't agree more. 

2.— ____________________________ 

 —Actually I prefer working on my own.

A. Could I use this dictionary 

B.May I open the window to let in some fresh air 

C.Do you prefer teamwork or working individually 

5.He will write to me as soon as he ______ home.

A.will have returned  

B.returns  

C.will return

3.We need ________ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.

A.outstanding 

B.plain

C.general

5.When people are surrounded by ______ communication and encouragement, they can find the courage to try, fail, redo, and try again.

A.complicated

B.constant

C.corporate 

6.二、完型填空（共50分）

操作提示：通过下拉选项框选择正确的词汇。

　　This evening I met a friend at a local bar. She brought her laptop  (1)  so she could show me some of her latest digital art designs. As we looked through her artwork, the laptop suddenly started making an unhealthy noise, then the screen twinkled on and off and then cut off  (2)  . And as we both stared at one another surprisingly, the terrible smell of fried computer circuits appeared.

　　I grabbed the laptop off the bar to inspect it and the problem instantly arose itself. The bottom of the laptop was completely wet and empty, spilt water glass rested against the side of her purse just behind where the laptop was sitting. While we were chatting and shifting the laptop's 17 inch screen  (3)  , we somehow spilt a glass of water that the waiter had inadvertently (无意地) placed behind the screen, which was out of our view.

　　When life throws id some troubles like this, it typically doesn't make any sense to us, and our natural emotional reaction might get extremely  (4)  at the top of our lungs. But how does this help our dilemma  Obviously, it doesn't.

　　The smartest and hardest thing we can do in these kinds of situations is to be more tempered in our reaction. You'd be much wiser and more disciplined than scream extremely. You should remember that emotional rage only makes matters worse. And please remember that once it happens, that will give us an opportunity to grow stronger.

　　Every difficult moment in our lives is accompanied by an opportunity for personal growth and  (5)  . But in order to attain this growth and creativity，we must first learn to control our emotions,and we must recognize that difficulties pass like everything in our life.

(1).cloze Subject

A.along

B.around

C.forward

(2).cloze Subject

A.normally

B.completely

C.suddenly

(3).cloze Subject

A.up and down

B.back and forth

C.in and out

(4).cloze Subject

A.upset

B.excited

C.surprised

(5).cloze Subject

A.creativity

B.respect

C.activity