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河北开放大学2024年秋学期《商务英语1》Self-test【标准答案】

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Unit 1 Self-test(10分)

试卷总分:100  得分:100


一、选择填空:阅读下面的对话或句子,从A、B、C三个选项中选出一个能填入空白处的最佳选项。


1.——Hello,I'm John Taylor,the General Manager.And you must be......

 

——           ??

 

?

A.I'm a secretary.

B.Nice to meet you.

C.Daniel Anderson.


2.— Can you please tell me about your responsibilities ?

 

—          ?

A.Yes. My responsibilities are very important.

B.Yes. I was in charge of the northwest region of China.

C.Yes. I’m glad to tell you that.


3.— Could you give me an example of good team working there?

 

—          ?

A.Sorry. I can see from your resume.

B.Sure. I was the treasurer of the Students’ Union.

C.Not at all. I was in charge of sales for Corporate Pan-Asia.


4.I was the ???????of the Students’ Union.

A.fund

B.treasure

C.treasurer


5.I’m particularly proud of ????????I organized the finances.

A.who

B.which

C.how


6.二、阅读理解:请听下面的对话,根据对话内容从A、B、C三个选项中选出一个最佳选项。


 


If you don’t have much experience of making phone calls in English, making a business call can be a worrying experience. Most business people, unless they feel very confident, prepare for an important phone call in a foreign language by making notes in advance. And during the call they make notes while they’re talking to help them to remember what was said. Although it’s quick and convenient to phone someone to give them information or to ask questions, the disadvantage is that there is nothing in writing to help you to remember what was said. It’s essential to make notes and often when an agreement is reached on the phone, one of the speakers will send a fax or e-mail to confirm the main points that were made. Because it’s so easy to be misunderstood when talking on the phone, it’s a good idea to repeat any important information (especially numbers and names) back to the other person to make sure you’ve got it right. Always make sure you know the name of the person you’re talking to. If necessary, ask them to spell it out to you, so that you can make sure you’ve got it right----and try to use their name during the call. And make sure that they know your name too. 


 


1. If you don’t have much experience of making phone calls in English, making a business call can be   1  .


A.an easy thing


B.a happy experience


C.a painful thing


2.Most business people prepare for an important phone call in a foreign language by making notes in advance because   2  .


A.they are very careful


B.they don’t feel confident enough


C.they don’t want to miss any important information


3. When the speakers reach an agreement on the phone,  3  will send a fax or e-mail in order to confirm the main points that were made. 


 A.one of them


 B.both of them


 C.none of them


4.What does “it” refer to in the first sentence in Paragraph Four ----“…it’s a good idea to repeat any important information (especially numbers and names) back to the other person to make sure you’ve got it right”  4  



A.important information


B.the other person


C.a good idea


5.The best title of this passage is  5  .


A.The Importance of Taking Notes



B.Business Calls


C.Talking on the Phone

(1).cloze Subject

A.A

B.B

C.C

(2).cloze Subject

A.A

B.B

C.C

(3).cloze Subject

A.A

B.B

C.C

(4).cloze Subject

A.A

B.B

C.C

(5).cloze Subject

A.A

B.B

C.C


Unit 2 Self-test(10分)

试卷总分:100  得分:100


一、选择填空:阅读下面的对话或句子,从A、B、C三个选项中选出一个能填入空白处的最佳选项。


1.— We’ll have the sales meeting at 2:00 tomorrow afternoon, won’t we 

 

—                                      

A.No. After the meeting, we’ll leave for Shanghai.

B.It’s said the meeting is important.

C.Yes. After the meeting, we’ll leave for Shanghai.


2.— Well, after my report, there’ll be a break for refreshments.

 

—                      

A.The break won’t be long.

B.All right, I see.

C.All right, I’ll see it.


3.— When will you meet the general manager of Nile Co., Mr. Smith 


 

—                      

A.At 10:00 tomorrow morning.

B.I’ll meet the president of Bestway Co.

C.I’ll leave for Shanghai.


4.There was         in the meeting room as the general manager predicted the company’s sales target.

A.silence

B.silent

C.silently


5.The meeting suggested          the loan first.

A.to reply

B.replied

C.repaying


6.二、阅读理解:阅读下面的短文,根据文章内容从A、B、C三个选项中选出一个最佳选项。

 

 

 

Does everyone in your office always agree all the time  When someone makes a suggestion, does everyone just smile and nod in agreement  When you bring forward an idea, do people just accept it  Well, if you answered “yes” to any of these questions, you are in an extremely unusual workplace. People are people. And people butt heads. They disagree, they argue, and they fight. You can’t get around it. But you can learn to deal with it.

 

To hold your own, you need to learn how to argue effectively. If you’ve got an opinion, you need to defend it. And if you have a problem with something a colleague has done, you need to let them know. This can make for some difficult discussions and meetings, but this is just a part of life and business.

 

So how can you argue effectively  Well, you need several skills.

 

 

 

1.From the first paragraph we can know that in the office    1    .


 A.people sometimes argue

 B.people always agree

 C.people always get around it

 

2.“And people butt head” means    2    .


 A.people hit you with the top of their head

 B.people dislike each other

 C.people don’t always agree well with each other

 

3.The writer suggests that if you get an opinion, you need to    3    .


 A.get around it

 B.learn how to deal with it

 C.argue in support of it

 

4.You need several skills to     4    .


 A.let your colleagues know

 B.argue effectively

 C.make for discussions and meetings

 

5.The main point of this passage is about    5    .

 A.the fact of disagreement and argument in the office

 B.how to avoid disagreement and argument in the office

 C.how to argue effectively in the office

(1).__1__

A.A

B.B

C.C

(2).__2__

A.A

B.B

C.C

(3).__3__

A.A

B.B

C.C

(4).__4__

A.A

B.B

C.C

(5).__5__

A.A

B.B

C.C


Unit 3 Self-test(10分)

试卷总分:100  得分:100


一、选择填空:阅读下面的对话或句子,从A、B、C三个选项中选出一个能填入空白处的最佳选项。


1.— Would you please let me know something more about the project 

 

—                      

A.No, the project isn’t so good.

B.OK, the project is perfect.

C.OK, I have divided my report into three parts, the first part is an overview of the project.


2.— Do you have any suggestions about it 

 

—                                        

A.No, I have no idea.

B.Let me give you a hand.

C.After I read it in detail, I will tell you my opinion.


3.— Let me show you how to use the printer. 

 

—                      

A.I’ll do my best.

B.Thanks for your help.

C.No, I can use it myself.


4.The third part is the         results.

A.expect

B.expecting

C.expected


5.I hope our plan will          by the board.

A.approve

B.be approving

C.be approved


6.二、阅读理解:阅读下面的短文,根据文章内容从A、B、C三个选项中选出一个最佳选项。

 

 

 Customer Referral

 

From: Bob Smith < bobsmith@3texport.com> 

 

To: Tompson Harris<tompsonharris@gmail.com>

 

10:12 AM, Monday, Dec. 21, 2015

 

 

 

Dear Mr. Harris,

 

Thank you for your cooperation for our business in the recent years. With your great help and support, we have tripled our products in the last three years. And the profits of our company increases steadily.

 

Now, we have enlarged and consolidated our domestic market and European market. Next step we intend to explore the North American market, especially Canada’s and USA’s. However, we do not have good connections in this region.

 

Therefore, we shall be very obliged if you could kindly introduce us to some of your reliable partners in North America who are interested in our products.

 

We look forward to your early reply. Merry Christmas and Happy New Year!

 

Yours sincerely,

 

Bob Smith

 

Project manager

 

 

 

 

 

 How does Bob begin with his email    1    

 A. With a self-introduction.

 B. With his company’s current situation.

 C. With presenting thanks for help and support.

 

2. What’s the current situation of Bob’s company    2    

 A. Very good.

 B. Not so good.

 C. Just so so.

 

3. What are the market areas of Bob’s company    3    

 A. Domestic and Asian market.

 B. Domestic and North American market.

 C. Domestic and European market.

 

4. What is the recent plan of Bob’s company    4    

 A. To enlarge the domestic and European market.

 B. To explore the North American market.

 C. To withdraw from European market and strengthen the North American market.

 

5. What is the purpose of the email    5    

 A. To give best wishes for the coming Christmas and New Year.

 B. To ask for the introduction of some business partners in North America.

 C. To consolidate the business relationship.

(1).__1__

A.A

B.B

C.C

(2).__2__

A.A

B.B

C.C

(3).__3__

A.A

B.B

C.C

(4).__4__

A.A

B.B

C.C

(5).__5__

A.A

B.B

C.C


Unit 4 Self-test(10分)

试卷总分:100  得分:100


一、选择填空:阅读下面的对话或句子,从A、B、C三个选项中选出一个能填入空白处的最佳选项。


1.— When can you effect shipment  I’m worried about late shipment.

 

—                      

A.The shipment won’t be late.

B.The shipment will be effected soon.

C.About in June.


2.— Good morning. Far East Logistics Company. This is Lin Hanxue. May I help you 

 

—                       .

A.Good morning, Ms. Lin. Nice to meet you.

B.No, thank you.

C.Good morning, Ms. Lin. This is Daniel Anderson speaking.


3.— Mr. Taylor, nice to see you again. Welcome to our company.

 

—                                        

A.Thank you, Ms. Lin. I’ve come to see your packing for our woolen gloves.

B.This is John Taylor.

C.Hello, my name is John Taylor, but just call me John.


4.Small holes should be made in the          cloth to let the moisture out.

A.dry

B.waterproof

C.wet


5.I       packing in wooden cases.

A.prefer

B.get

C.think


6.二、阅读理解:阅读下面的短文,根据文章内容从A、B、C三个选项中选出一个最佳选项。

 

 

 

Exports are either raw materials or manufactured goods. Raw materials are products of the land, such as cotton, timber or rubber. Some raw materials, such as iron ore, come from mines. These raw materials are often exported by the countries that produce them to other countries where they are made into manufactured goods.

 

Some countries produce food for export, for example, meat, sugar, or cereals such as wheat and maize. These countries are agricultural countries. An agricultural country needs fertile land and a good climate. A cold, dry climate is not suitable for agriculture.

 

A country which produces manufactured goods is known as an industrialized country. An industrialized country cannot always produce enough food for its own needs. In this case, it does not export foodstuffs. Instead it has to import them. It relies on exports of manufactured products and pays for imports with the money it earns from the exported goods.

 

 

 

 

 

 From the first sentence of the passage we can know that there are    1     kinds of exports.

 A. two

 B. three

 C. four

 

2. Raw materials are often exported by the countries that produce them to other countries where    2    .

 A. they are consumed

 B. they are made into finished products

 C. they are wasted

 

3. The countries which produce food for export, for example, meat, sugar, or cereals such as wheat and maize are    3    countries.

 A. developed

 B. industrial

 C. agricultural

 

4. An industrialized country usually has to import foodstuffs because    4    .

 A. it cannot always produce enough food for its own needs

 B. it doesn’t has fertile land and a good climate

 C. it relies on exports of manufactured products

 

5. The best title of this passage is    5    .

 A. Agriculture and Industry

 B. Export

 C. Production

(1).__1__

A.A

B.B

C.C

(2).__2__

A.A

B.B

C.C

(3).__3__

A.A

B.B

C.C

(4).__4__

A.A

B.B

C.C

(5).__5__

A.A

B.B

C.C


Unit 5 Self-test(10分)

试卷总分:100  得分:100


一、选择填空:阅读下面的对话或句子,从A、B、C三个选项中选出一个能填入空白处的最佳选项。


1.—I bet that Mike wished you had told him that earlier.

 

—                      

A.We should also find what the customers think.

B.So be careful with our job.

C.Well, Mike isn’t a fool, he won’t do that again.


2.—Hello, David! I haven’t heard from you for a long time. How have you been recently 

 

—                      

A.That’s ok.

B.Long time no see.

C.Not bad, thank you.


3.—Oh. But why didn’t he just own up and tell someone 

 

—                      

A.So be careful with our job.

B.He was too scared that he would be fired, I suppose.

C.You should have told him that earlier.


4.The re-examination results indicate that one-third of the goods are not      standard.

A.up to

B.within     

C.on


5.      your customers what they need and more than they expect will lead customers to return to you. 

A.Give

B.Given

C.Giving


6.二、听力理解:请听下面的对话,根据对话内容从A、B、C三个选项中选出一个最佳选项。


 



  


 


 Why did David call John    (1)    


A. He wanted to meet an old friend.


B. He wanted to ask for compensation.


C. He wanted to talk about a new contract.


2. What’s wrong with the goods which David has bought    (2)    


A. They are not up to the standard.


B. They are not loaded on time.


C. They are not properly loaded.


3. How did David prove that the goods have quality problems    (3)    


A. He had them re-examined.


B. He used them according to specifications.


C. He looked into the contract.


4. What can David do if the goods do not meet the requirements    (4)    


A. Honor the contract.


B. Cancel the contract.


C. Load the goods.


5. How did John face this complaint    (5)    


A. He denied ( 否认) this problem.


B. He didn’t want to give a reply.


C. He agreed to look into this problem seriously.

(1).cloze Subject

A.A

B.B

C.C

(2).cloze Subject

A.A

B.B

C.C

(3).cloze Subject

A.A

B.B

C.C

(4).cloze Subject

A.A

B.B

C.C

(5).cloze Subject

A.A

B.B

C.C


Unit 6 Self-test(10分)

试卷总分:100  得分:100


一、选择填空:阅读下面的对话或句子,从A、B、C三个选项中选出一个能填入空白处的最佳选项。


1.— You need to work with other colleagues to look after that. 

 

—                      

A.I’m not sure.

B.Thanks.I’m grateful for your suggestions.

C.Oh, sorry to bother you.


2.— The senior managers need the results from last month straight away, so I can’t stop to talk. I’ve got to hurry.

 

—                      

A.Stay longer.

B.Go slowly.

C.Ok, see you later.


3.— What if he still doesn't pay up 

 

—                      

A. I have already done that.

B.I've got to hurry.

C.If it's a small amount we write it off as bad debt. For larger sums we…


4.I have to      the profit from last month.

A.work out

B.look for

C.work for


5.      your check is received within a week we shall have no alternative.

A.Unless

B.As

C.If


6.二、阅读理解:阅读下面的短文,根据文章内容从A、B、C三个选项中选出一个最佳选项。

 

 

 Accounting is More Than Numbers

 

    Accounting could date back to about 7,000 years ago. People of that time relied on old accounting methods to record the growth of crops and herds. Accounting has greatly developed with the growth of joint-stock companies.

 

    When you think of accounting, you may find pages of tables and numbers. That image doesn’t usually give you too much excitement. When you have your own business, though, those numbers come to mean the world to you because they give you the record of how much money you’ve earned or lost.

 

    Actually, accounting is not simply about strange dollar amounts or boring numbers; they’re your sales figures, your costs, and your profits. In other words, accounting is a language of business. Once you know how to work with those numbers, how to read those numbers and how to read the story they tell, you will be able to manage your business toward greater success.

 

 

 

 Accounting could date back to about    1    years ago.

 

A. 7,000

 

B. 6,000

 

C. 5,000

 

2. People in the old days relied on old accounting methods to record    2    .

 

A. how much money they had

 

B. management of their business

 

C. the growth of crops and herds

 

3. Accounting has greatly changed with the development of    3    .

 

A. crops and herds

 

B. joint-stock companies

 

C. internet companies

 

4. Accounting is very important in your business because it shows    4    .

 

A. how much money you’ve earned or lost

 

B. pages full of tables and numbers

 

C. strange dollar amounts or boring numbers

 

5. According to the writer, accounting is    5    .

 

A. a language of business

 

B. your sales figures, your costs, and your profits

 

C. Both A and B

(1).__1__

A.A

B.B

C.C

(2).__2__

A.A

B.B

C.C

(3).__3__

A.A

B.B

C.C

(4).__4__

A.A

B.B

C.C

(5).__5__

A.A

B.B

C.C


Unit 7 Self-test(10分)

试卷总分:100  得分:100


一、选择填空:阅读下面的对话或句子,从A、B、C三个选项中选出一个能填入空白处的最佳选项。


1.—                      

 

— It arrives by mail, I suppose.

A.From which country does your remittance come 

B.When will your remittance arrive 

C.How does your remittance come 


2.— How long does the remittance take from New York  

 

—                      

A.I’m not sure. It depends on the mode your partner chose.

B.I’m not sure about that. It is a big city.

C.I don’t know for sure. It is quite busy now in our bank.


3.—                      

 

—  Besides Bank of China, you can get the money exchanged in Industrial and Commercial Bank of China, China Construction Bank etc..

A.Could you tell me whether you can accept traveler’s checks 

B.Could you tell me whether I can change foreign currency in other banks 

C.Could you tell me whether I need to fill in the exchange memo 


4.We are an authorized foreign exchange bank and can       17 kinds of currencies into RMB.

A.invert

B.extrovert

C.convert


5.The question       we should use this brand name will be decided by our marketing team.

A.which

B.whether

C.what


6.二、阅读理解:阅读下面的短文,根据文章内容从A、B、C三个选项中选出一个最佳选项。

 

 

 

American students learn business skills in school. Here is a story about some American students who learnt business skills by operating their own banks.   

 

In December 1987, the Twiglet Bank was opened at an Elementary School in Miami, Florida. It is a real bank that accepts money for savings and makes loans, and it is operated by students between 10 and 12 years old.The bank is open for one hour two days a week. Students can put their money into the bank and withdraw it as they wish. Officials from a local bank helped the students start the bank. They trained twenty-three of them to do all the different kinds of bank jobs, from counting money to guarding the bank. The students needed money to start the bank. They raised more than $ 2,000 by selling 50-dollar shares in the bank to parents, teachers, the local bank workers, and customers.

 

    Organizing and operating the bank has taught the children a lot about the banking business. They have learned about raising and investing money and how to use computers and other banking equipment. They have also learned how to ask for a job and to be responsible for their jobs.

 

 

 

 Who helped these children start a bank    1    

 A. Parents 

 B. Teachers             

 C. Bank staff           

 

2. How did children raise money for their bank    2    

 A. Their schools provided financial support for them.

 B. They sold shares to their parents, teachers, local bank workers and customers.

 C. They found an organization to donate a set of fund.

 

3. Who is currently operating Twiglet Bank    3    

 A. Teenagers           

 B. Community        

 C. Government

 

4. Which is not TRUE for the benefits of children from operating their own banks    4    

 A. They learned how to use computers and banking equipment.

 B. They learned how to find a job and do it well.

 C. They learned how to produce the money.

 

5. What is the best title for this passage    5    

 A.  A Bank of Miami

 B.  A Students’ Bank

 C. The Operation of American Banks

(1).__1__

A.A

B.B

C.C

(2).__2__

A.A

B.B

C.C

(3).__3__

A.A

B.B

C.C

(4).__4__

A.A

B.B

C.C

(5).__5__

A.A

B.B

C.C


Unit 8 Self-test(10分)

试卷总分:100  得分:100


一、选择填空:阅读下面的对话或句子,从A、B、C三个选项中选出一个能填入空白处的最佳选项。


1.— What’s the purpose of your visit today 

 

—                      

A.Uh, I’m not sure.

B.I’m intending to ask for your advice on brand design.

C.Yes, I’d like to talk with you.


2.— We are planning to register the trademark of “Red Dragon” for your new product. What’s your opinion about this brand name  

 

—                      

A.I suggest that you should give it up.

B.You mustn’t use it.

C.You can’t adopt it.


3.— We think $55,000 would be reasonable for transferring our trademark.

 

—                       That’s too high.

A.Oh, my honey.

B.Oh, my goodness.

C.Oh, my friend.


4.Many companies spend a lot of money and time      their trademarks.

A.to register

B.registering

C.register


5.You are planning to export this product to Europe, ______ 

A.don’t you

B.aren’t you

C.are you


6.二、听力理解:请听下面的对话,根据对话内容从A、B、C三个选项中选出一个最佳选项。


  U8-Task4.mp31 MB 无法播放,文件遗失或转码中1 MB


 Why did John pay a visit to Miller  (1)  


A. He wanted to buy a set of equipment.


B. He planned to sign an agreement.


C. He’d like to talk about the trademark transfer.


2. Why was John’s company interested in using Miller’s trademark  (2)  


A. The trademark is very famous around the world.


B. They need to extend their business scope.


C. They hope to set up a branch.


3. What will John provide for using Miller’s trademark  (3)  


A. He is going to devote the labor force.


B. He is going to pay a sum of money.


C. He is going to build a new plant.


4. What price can Miller accept  (4)  


A. $ 38,500.


B. $ 44,000.


C. $ 49,500.


5. When will John give the feedback to Miller  (5)  


A. After he talks with his manager.


B. After he makes a careful calculation.


C. After he does a market survey.

(1).cloze Subject

A.A

B.B

C.C

(2).cloze Subject

A.A

B.B

C.C

(3).cloze Subject

A.A

B.B

C.C

(4).cloze Subject

A.A

B.B

C.C

(5).cloze Subject

A.A

B.B

C.C


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