单元自测1（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— We could let some of the staff work from home.________________?

— That's a good idea.

A.Do you have any good ideas

B.What do you think of it

C.Is there anything else

2.— Is it possible for you to work out the plan tonight?

—__________

A.I'll do that.

B.I think so.

C.I'd love to.

3.Even the best continually seek ways to ______ their skills.

A.sharp

B.sharpener

C.sharpen

4.______ managers spend most of their time in face-to-face contact with others, but they spend much of it obtaining and sharing information.

A.Not only

B.Do not only

C.Not only do

5.The demands and requirements placed on the CEO of Sony are different from ______ on the manager of your local Wendy's restaurant.

A.these

B.those

C.which

6.二、阅读理解：根据文章内容，判断正误（共50分）。

Who Killed Nokia?

　　Nokia executives attempted to explain its fall from the top of the smartphone pyramid with three factors: 1) that Nokia was technically inferior to Apple, 2) that the company was complacent and 3) that its leaders didn't see the disruptive iPhone coming.

　　It has also been argued that it was none of the above. Nokia lost the smartphone battle because of divergent shared fears among the company's middle and top managers which led to company-wide inertia that left it powerless to respond to Apple's game.

　　Based on the findings of an in-depth investigation and 76 interviews with top and middle managers, engineers and external experts, the researchers discovered a culture of fear due to temperamental leaders and that frightened middle managers were scared of telling the truth.

　　The fear that froze the company came from two places. First, the company's top managers had a terrifying reputation. Some members of Nokia's board and top management were described as “extremely temperamental” and they regularly shouted at people “at the top of their lungs”. It was very difficult to tell them things they didn't want to hear. Secondly, top managers were afraid of the external environment and not meeting their quarterly targets, which also impacted how they treated middle managers.

　　Top managers thus made middle managers afraid of disappointing them. Middle managers were told that they were not ambitious enough to meet top managers' goals.

　　Fearing the reactions of top managers, middle managers remained silent or provided optimistic, filtered information. Thus, middle managers directly lied to top management.

　　Worse, a culture of status inside Nokia made everyone want to hold onto vested power for fear of resources being allocated elsewhere if they delivered bad news or showed that they were not bold or ambitious enough to undertake challenging assignments.

　　Beyond verbal pressure, top managers also applied pressure for faster performance in personnel selection. This led middle managers to over promise and under deliver. One middle manager told us that “you can get resources by promising something earlier, or promising a lot. It's sales work.”

　　While modest fear might be healthy for motivation, abusing it can be like overusing a drug, which risks generating harmful side effects. To reduce this risk, leaders should coordinate with the varied emotions of the staff. Nokia's top managers should have encouraged safe dialogue, internal coordination and feedback to understand the true emotion in the organization.

操作提示：正确选T，错误选F。

1. Nokia lost the smartphone battle because its technology is not as good as that of Apple.   (1)    

2.  Nokia's middle managers were frank to tell the truth, but the top ones didn't listen to them.   (2)    

3.  Nokia's top managers were too moody to hear anything good but harsh.   (3)    

4.  Middle managers in Nokia delivered results more than they promised earlier.   (4)    

5.  Nokia's top managers should have had better conversation techniques to encourage internal coordination and truth.   (5)

(1).cloze Subject

A.T

B.F

(2).cloze Subject

A.T

B.F

(3).cloze Subject

A.T

B.F

(4).cloze Subject

A.T

B.F

(5).cloze Subject

A.T

B.F

单元自测2（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.—How did your meeting go yesterday?

— ____________________actually, it was really frustrating.

A.Not so good

B.Very good

C.Nothing special

2.—____________________identify the problems that have been occurring?

—Well, as you know, the problems we had with Gary caused a lot of friction among the team.

A.What would you

B.Will you

C.Are you able to

3.If demand is rising but the firm __________ from? communication failure, then stocks will fall and there will be understaffing.

A.has been suffering

B.is going to suffer

C.is suffering

4.When the message finally reached the Command Center, it __________ “mutated” to become —“Send three and four-pence, we're going to a dance.”

A.was

B.had

C.have

5.I think the primary ______factor is there's been so much absence lately.?

A.contributing

B.causing

C.affecting

6.二、完型填空（共50分）

操作提示：通过下拉选项框选择正确的词汇。

 What We Have Here: A Failure to Communicate

　　It is the?   1    ?thing. There are more ways than ever to communicate with people, yet it sometimes seems like it is more difficult to connect — and stay?   2    — with anyone.

　　Should you?   3    off an email? Tap out a text? Post a private message on Facebook? Write on their Facebook wall? Skype, poke, ping or conjure them up on a digital tin can phone?

　　And once you reach someone, you wonder: Is he paying attention? How do you know? Even with the techno-ease of?   4    communication devices, conversations can still be troublesome. Questions are asked and answered?   5    of order. Instructions and directions go half-read. Meetings are botched. Feelings are hurt.

(1).__1__

A.weirder

B.weirdest

C.weird

(2).__2__

A.connecting

B.connected

C.to connect

(3).__3__

A.shoot

B.mail

C.give

(4).__4__

A.uncountable

B.countable

C.countless

(5).__5__

A.out

B.away

C.within

单元自测3（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— Will you help me arrange a meeting with Mr. Brown, please?

—_____________

A.No, no way.

B.No, I can't.

C.Sorry I can't. I have to finish my project right now.

2.— Could I borrow your iPad for a few hours?

—_____________

A.Yes, you can.

B.Sure, here you are. Enjoy your time.

C.It doesn't matter.

3.If I take the time to talk with my manager at the beginning of a project, we ______ off to a great start on the same page.

A.can get

B.have got

C.get

4.?How do you get your members to ______ as a team?

A.pull apart

B.pull up

C.pull together

5.Team members are ______ as unique people with irreplaceable experiences, points of view, and knowledge to contribute.

A.treated

B.viewed

C.known

6.阅读理解：根据文章内容，判断正误（共50分）。

Tips for Team Building

　　When you think of team building, do you immediately picture your group off at a resort playing games or hanging from ropes? Traditionally, many organizations approach team building in this way but, then, they wonder why that wonderful sense of teamwork that had been displayed at the retreat or the seminar fails to impact long term beliefs and actions back at work.

　　I'm not averse to retreats, planning sessions, seminars and team building activities — in fact I lead them — but they have to form part of a much larger teamwork effort. You will not build teamwork by “retreating” as a group for a couple of days each year, instead you need to think of team building as something you do every single day.

　　? Form teams to solve real work issues and to improve real work processes. Provide training in systematic methods so the team expends its energy on the project, not on trying to work out how to work together as a team to approach the problem.

　　? Hold department meetings to review projects and progress, to obtain broad input, and to coordinate shared work processes. If there is friction between team members, examine the work processes they mutually own — the problem is not usually their personalities; instead, it is often the fact that the team members haven't agreed on how they will deliver a product or service, or the steps required to get something done.

　　? Build fun and shared occasions into the organization's agenda — hold pot luck lunches, take the team to a sporting event, sponsor dinners at a local restaurant, go hiking or go to an amusement park. Hold a monthly company meeting, sponsor sports teams and encourage cheering team fans.

　　? Use ice breakers and teamwork exercises at meetings — these help team members get to know each other, share details about each others lives, and have a laugh together.

　　? Celebrate team successes publicly. There are many ways you could do this, for instance by buying everyone the same T-shirt or hat, putting team member names in a draw for company merchandise and gift certificates. The only thing limiting you is your imagination.

　　If you do the types of teamwork building listed above, you'll be amazed at the progress you will make in creating a teamwork culture, a culture that enables individuals to contribute more than they ever thought possible — together.

操作提示：正确选T，错误选F。

1.Team building event is traditionally related to playing games at resort. 1  

2. The author claims that playing games together is as important as form teams to solve real work issues and to improve real work processes for team building. 2  

3. “Retreat” in the first paragraph means withdrawal of troops after a defeat. 3  

4. Ice breaking motivates team members compete with each other. 4  

5. A good teamwork culture enables individuals make more efforts together. 5

(1).cloze Subject

A.T

B.F

(2).cloze Subject

A.T

B.F

(3).cloze Subject

A.T

B.F

(4).cloze Subject

A.T

B.F

(5).cloze Subject

A.T

B.F

单元自测4（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— Do you mind if I use vouchers to spend in a restaurant?

 — __________

A.Yes, please.

B.Not at all. Go ahead.

C.No, thank you.

2.— You'd better not push yourself too hard. You can ask the team and listen.

— __________

A.You are right.

B.No, we can't do that.

C.I think it will kill our time.

3.An appreciated gift and the gesture of providing it will ______ your coworker's day.

A.look up

B.light up

C.lift to

4.Fifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel ______ the company cared about them and their well-being.

A.?as if

B.even if

C.like

5.Companies are ______ interested in your soft skills ______ they are in your hard skills.

A.so… that…

B.as…as…

C.not…until…

6.二、听力理解：听录音，判断正误（共50分）。

请听录音： unit4tl.mp3

操作提示：正确选“T”，错误选“F”。

 Human resources supported the proposal of giving the business intelligence a pay incentive every three months at the beginning.   1    

2. Brad from human resources supports Scott's idea.   2    

3. Carlotta is the manager of HRD.   3    

4. Men and women in the business intelligence team who have been selected to get the prize will receive the same rewarding things.   4    

5. The prize-winner cannot choose the prize that costs more than $500. 7. The prize-winner can only have material awards and no day off.   5

(1).__1__

A.T

B.F

(2).__2__

A.T

B.F

(3).__3__

A.T

B.F

(4).__4__

A.T

B.F

(5).__5__

A.T

B.F

单元自测5（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— I think I have made a great mistake.

— ____________

A.I don't think so. You really made an error.

B.I don't think so. It's really terrible.

C.I don't think so. It's not your fault.

2.— Do you know where I can repair my motorcar?

 — ____________

A.It's cheap to repair a motorcar.

B.Around the street corner.

C.You drive too fast to damage it.

3.Without his assistance, I ________ the research last month.

A.would not have completed

B.could not finish

C.should not finish

4.At a rough ________, we will take another four weeks to finish this plan.

A.estimate

B.value

C.account

5.Good work ________ good pay.

A.deserves

B.requests

C.deserts

6.二、阅读理解：根据文章内容，判断正误（共50分）。

 Performance Management and Performance Appraisal

 　　Performance management aims to acknowledge employee achievements, support their personal and professional development, and motivate and empower them to perform their work effectively. ?Performance management helps employees to develop their understanding, knowledge and skills so that they can contribute to the achievement of the enterprise's goals and gain personal and job satisfaction. It is a vital part of any quality human resource system.

 　　Every enterprise wants and should expect high performance from each employee.The elements of a competency-based performance management system will, if implemented well, enable high performance which will define enterprise and personal success. Using performance management processes, an enterprise can be better placed to meet competitive challenges. This is done by:

 　　●identifying the critical positions

 　　●determining the most important competencies for those positions

 　　●providing the education, training and feedback required by employees

 　　●holding each person accountable for their results

 　　The key to the performance management process is ‘performance appraisal'. Performance appraisal is simply an evaluation of how well an employee performs his or her job compared to a set of predetermined standards. It is a systematic process of feedback on an employee's work performance, and agreement to future training plans, job goals and job aspirations.

 　　To be effective, a performance appraisal needs to have a set of agreed criteria that will be the basis of feedback as well as of setting future goals. Units of competency provide a very effective tool for setting benchmarks or criteria for work performance. The performance criteria within units of competency can be used as measures to assess against in a performance appraisal or review.

 ?

 操作提示：正确选T，错误选F。

  Performance management is a very important part of any quality human resource system.   1    

 2. The aim of performance management is to punish the unqualified employees.   2    

 3. An enterprise can be better placed to meet competitive challenges by providing the education, training and feedback required by employees, for example.   3    

 4. Every enterprise can expect high performance from each employee.   4    

 5. “Performance management” is also called “performance appraisal”.   5

(1).__1__

A.T

B.F

(2).__2__

A.T

B.F

(3).__3__

A.T

B.F

(4).__4__

A.T

B.F

(5).__5__

A.T

B.F

单元自测6（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— Don't worry, Mum. The doctor said it was only a common cold.

— ________ ! I'll tell Dad there's nothing serious.

A.What a relief

B.How surprising

C.I'm so sorry

2.—I'm going to Beijing for a few days.

 — _______. I wish I could go with you.

A.It doesn't matter

B.Forget it

C.I really envy you

3.She is very adaptive and soon adapted ______ to the campus life.

A.with

B.to

C.as

4.He ordered that nothing ________ until the police arrived.

A.was touched

B.should be touched

C.had been touched

5.By the end of the year, the sales plan for the next year______.

A.will be made

B.will have been made

C.have been made

6.二、阅读理解：根据文章内容，完成选择题（共50分）。

How to Adapt to Change in the Workplace

　　If there's one word that captures the essence of what is occurring in the world today, it's “change.” Downsizing, reorganizing, and cutting costs, are now the norm for survival. No industry is exempt. Even the most conservative institutions are undergoing significant change just to survive.

　　Change management has always been an issue of debate amongst scholars: how can employers create suitable conditions for a successful change process? And what can employees do to get through it?

　　Tips for dealing with change in the workplace.

　　●Make yourself aware that change happens: it happens in personal life, it happens in your professional life. You cannot live in the past, so denying that change could occur only makes things more complicated for you. 

　　●Stay alert in the workplace: know what is happening around you. When you come across clues that hint change is on the way, acknowledge them!

　　●Maintain open communication channels: Don't lay back and expect things to pass you by smoothly. You need to get acquainted with the occurring changes. Seek more details from your management and peers to form an accurate understanding of the matter. Be transparent and honest about your fears: dealing with the unknown is often resented and daunting. Make the picture as clear as you can.

　　●Assess yourself: Change is a time when one's confidence about one's skills and capabilities gets shaky. Recognize your strengths and where you could bring them into play. At the same time, stay aware of your developmental areas and work on improving those.

　　●Don't be stiff: It will make the change process much harder if you are rigid. Be flexible enough to look at the different angles of the change and see where you could apply your “existing” skills and knowledge, and what news skills you need to acquire.

　　●Stay optimistic: Keep a positive attitude and don't let yourself drown in uncertainty. Involve yourself in the new process; locate yourself properly in the new scenario. Adjust!

　　“You can't get to the top of Everest by jumping up the mountain. You get to the mountaintop by taking incremental steps. Step by step, you get to the goal”, says Robin Sharma, one of the world's most-sought-after leadership and personal success experts.

操作提示：通过题目后的下拉选项框选择正确答案。

1. Enterprises carry out downsizing, reorganizing and cutting costs in order to  1  .

  A. cut down on the number of workers

  B. reshuffle the organization

  C. survive

2. “No industry is exempt” means  2  .

  A. No industry is an exception

  B. No industry is an example

  C. Not every industry can be exempted

3. The following questions are often discussed among scholars EXCEPT  3  .

  A. How can bosses create favorable conditions for change

  B. How can productivity be increased

  C. What can workers do to get through change

4. How many suggestions does the author put forward? 4  

  A. 4

  B. 5

  C. 6

5. From the passage, we know that Robin Sharma is  5  .

  A. an expert on leadership, and personal success

  B. a great leader

  C. someone who likes to play the game of Hide and Seek

(1).cloze Subject

A.A

B.B

C.C

(2).cloze Subject

A.A

B.B

C.C

(3).cloze Subject

A.A

B.B

C.C

(4).cloze Subject

A.A

B.B

C.C

(5).cloze Subject

A.A

B.B

C.C

单元自测7（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— The Auto Show in the City Stadium has been canceled.

— Oh, no！_________

A.What a pity!

B.It doesn't matter!

C.It's not interesting at all!

2.— The trip ought not to take more than an hour.

 — ____________ . It is at least two hours.

A.?I guess so

B.?You must be joking

C.?It depends

3.?______ the importance of English, we should put more effort into it and try to learn it well.

A.Given

B.Giving

C.Gave

4.Their economy is export ______.

A.oriented

B.orientating

C.orientation

5.?______ on the hilltop, you could enjoy the scenery of the city bathed in the sun.

A.Standing

B.Stand

C.Stood

6.二、阅读理解：根据文章内容，判断正误（共50分）。

Create a Positive Workplace Culture

　　In competitive markets, leaders are under increased pressure to maintain a positive work culture. A positive work culture cultivates greater employee satisfaction; greater employee satisfaction contributes to higher performance; higher performance impacts improved client outcomes; improved client outcomes contribute to service excellence. 

　　Positive work cultures are built over time and need constant attention. Such cultures are dependent on leadership vision and values.

　　An effective leader sets the tone for the team, encourages a positive workplace culture and is able to bring about cultural change.

　　Workplace culture is made up of the shared attitudes, beliefs, behaviors, values and expectations that influence the way people work in the workplace.  It is “the way we do things around here”.

　　Some cultural aspects are understood by all and are obvious such as turning up for wok on time, while others may be "unwritten rules" that are not so obvious for example how personal issues are resolved with work colleagues.

　　Many factors that influence whether a workplace has a positive outlook are within the control of people who work in a workplace.  There are also factors out of their control, such as slumps in global prices or a change in demand and supply. The company can, however, control how they respond to these factors.

　　Those companies that do create positive workplace environments develop a reputation in their community as being ‘good to work for' and have a competitive edge. Not only are these companies more able to attract and retain people, they tend to be more stable as they proactively deal with issues and adapt to change.

　　Teams work best when they are clear about what is expected of them. They are more able to deal with difficult issues if they feel the values of the organization are supportive of them.

　　For a workplace culture to be positive, the direction and actions of the business must be consistent with the core values of the people in the workplace. The people must trust each other and be able to openly express and exchange ideas.

　　Working through these steps will help with developing a positive business culture.

操作提示：正确选T，错误选F。

1. A positive work culture will give workers more satisfaction. 1  

2. Positive cultures have a lot to do with leadership vision and values. 2  

3. The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive. 3  

4. In competitive markets, leaders are under more and more pressure to keep a positive work culture. 4  

5. Positive work culture can be built in a short period of time. 5

(1).cloze Subject

A.T

B.F

(2).cloze Subject

A.T

B.F

(3).cloze Subject

A.T

B.F

(4).cloze Subject

A.T

B.F

(5).cloze Subject

A.T

B.F

单元自测8（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.—It's about a successful businessman's management experience, isn't it?

— ____________

A.My pleasure!

B.That's right!

C.It's up to you!

2.—Scott，I'd like to have your opinions about my written report.

 —________________ But I have one suggestion.

A.?That's a good idea.

B.You are too modest.

C.It looks fine to me.

3.When people are surrounded by ______ communication and encouragement, they can find the courage to try, fail, redo, and try again.

A.complicated

B.constant

C.corporate?

4.He will write to me as soon as he ______ home.

A.will have returned ?

B.returns ?

C.will return

5.please ______ your hand if you have any question at all.

A.raise?

B.rise

C.arise

6.二、阅读理解：根据文章内容，完成选择题（共50分）。

How Do You Create a Culture of Innovation?

　　Have you noticed the courage buried in the word encourage? To create a culture in which innovation flourishes takes courage. Determined innovators are always courageous enough to establish a culture in which innovation is greatly encouraged and rewarded. Here are three ways to do that.

　　Put innovation at the heart of strategy, and persist it in every message. Think of innovation strategy as a pyramid: big bets at the top, a few projects in development in the middle, and a broad base of continuous improvements, lasting contributions, and early-stage new ideas at the bottom. 

　　Define jobs around innovation. Make it a job prerequisite. Consider 3M’s move to become one of the first companies to tell professionals that they could spend 15 percent of their time on projects of their own choosing. Now many high-tech companies know that they can’t get the best talent without providing this kind of flexibility. And some of those self-selected, self-organized projects might even result in a blockbuster product or line of business. For 3M, it was the Post-it note.

　　Recognize innovation in every part of the company. To build a culture of creativity and innovation, Gillette developed an innovation fair in which every unit could show off its most promising new concepts. It shows that everyone has a role to play in a culture of innovation.

　　To go from idea to successful innovation requires a great deal of support and collaboration. When people are surrounded by constant communication and encouragement, they can find the courage to try, fail, redo, and try again.

操作提示：通过题目后的下拉选项框选择正确答案。

1. What is necessary in creating innovation culture? 1  

  A.communication

  B.courage

  C.immitation

2. How does 3M create its innovation culture? 2  

  A. Put innovation at the heart of strategy, and persist it in every message.

  B. define jobs around innovation.

  C. Recognize innovation in every part of the company.

3. The word prerequisite in “Make it a job prerequisite” means  3  .

  A. required as a prior condition

  B. going after

  C. prior to request

4. How does Gillette create its innovation culture? 4  

  A. Put innovation at the heart of strategy, and persist it in every message.

  B. define jobs around innovation.

  C. Recognize innovation in every part of the company.

5. The formation from idea to innovation needs  5  .

  A. discussion and revise

  B. failure and courage

  C. support and cooperation

(1).cloze Subject

A.A

B.B

C.C

(2).cloze Subject

A.A

B.B

C.C

(3).cloze Subject

A.A

B.B

C.C

(4).cloze Subject

A.A

B.B

C.C

(5).cloze Subject

A.A

B.B

C.C