单元自测1（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— I think things have been a bit difficult for us the last couple of months.

—__________. We've been working hard, but still getting behind.

A.You're right

B.I'm afraid

C. I don’t think so

2. — This project is too big for me to finish on time.

—________________.

A.Please do me a favor

B.That is a daydream

C.I'll give you a hand

3.The responsibilities in handbook ______ that managers have to be concerned with efficiency and effectiveness in the work process.

A.imply

B.indicate

C.interrupt

4.The demands and requirements placed on the CEO of Sony are different from ______ on the manager of your local Wendy's restaurant.

A.these

B.those

C.which

5. AT&T found that employees with better planning and decision-making skills were ______ to be promoted into management jobs.

A.more likely

B.more like

C.more unlikely

6.二、听力理解：听录音，选择最佳答案（共50分）。

请听录音： unit1tl.mp3

操作提示：通过下拉选项框，选择答案。

 What kind of role is Melinda taking on for her job     1    

  A. HR manager. 

  B. Project manager. 

  C. Project coordinator.

2. How long will Melinda be trained for her new role     2    

  A. One month. 

  B. Half a month. 

  C. One year.

3. How often should Melinda report to the board on the progress of the project     3    

  A. Once a month.

  B. Twice a month. 

  C. Once a week.

4. What kind of contract can Melinda sign with outside contractors     4    

  A. Permanent worker contract. 

  B. Standard temporary-worker contract. 

  C. Standard industry contract.

5. Which one does NOT belong to Melinda's responsibilities     5    

  A. Formulate the industry standard of payment. 

  B. Manage and coordinate her project team. 

  C. Report the project progress to the board.

(1).__1__

A.A

B.B

C.C

(2).__2__

A.A

B.B

C.C

(3).__3__

A.A

B.B

C.C

(4).__4__

A.A

B.B

C.C

(5).__5__

A.A

B.B

C.C

单元自测2（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.—How can you explain the latest situation 

—____________________,I know it is all my fault.

A.Sorry

B.Excuse me

C.I'm afraid

2.—____________________identify the problems that have been occurring 

—Well, as you know, the problems we had with Gary caused a lot of friction among the team.

A.What would you

B.Will you

C.Are you able to

3.If demand is rising but the firm __________ from  communication failure, then stocks will fall and there will be understaffing.

A.has been suffering

B.is going to suffer

C.is suffering

4.In today's environment, __________ people are often burned out, it's important for employees to have a personal connection with you and the work you believe in.

A.where

B.when

C.while

5.He's left now, but productivity hasn't ______that much.

A.carried on

B.caught up

C.picked up

6.二、完型填空（共50分）

操作提示：通过下拉选项框选择正确的词汇。

 What We Have Here: A Failure to Communicate

　　It is the    1     thing. There are more ways than ever to communicate with people, yet it sometimes seems like it is more difficult to connect — and stay    2    — with anyone.

　　Should you    3    off an email  Tap out a text  Post a private message on Facebook  Write on their Facebook wall  Skype, poke, ping or conjure them up on a digital tin can phone 

　　And once you reach someone, you wonder: Is he paying attention  How do you know  Even with the techno-ease of    4    communication devices, conversations can still be troublesome. Questions are asked and answered    5    of order. Instructions and directions go half-read. Meetings are botched. Feelings are hurt.

(1).__1__

A.weirder

B.weirdest

C.weird

(2).__2__

A.connecting

B.connected

C.to connect

(3).__3__

A.shoot

B.mail

C.give

(4).__4__

A.uncountable

B.countable

C.countless

(5).__5__

A.out

B.away

C.within

单元自测3（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— Could I borrow your iPad for a few hours 

—_____________

A.Yes, you can.

B.Sure, here you are. Enjoy your time.

C.It doesn't matter.

2.—_____________ 

 — I'd like to have this film developed.

A.What's it 

B.May I help you 

C.What do you want 

3. The team creates an environment ______ people are comfortable in communicating, advocating positions, and taking action.

A.that

B.which 

C.in which

4.The majority of these team challenges ______ anywhere.

A.can deliver 

B.are delivered 

C.can be delivered

5. In high school, I am equally comfortable______as a member of a team and independently.

A.to work

B. working

C.work

6.阅读理解：根据文章内容，判断正误（共50分）。

Tips for Team Building

　　When you think of team building, do you immediately picture your group off at a resort playing games or hanging from ropes  Traditionally, many organizations approach team building in this way but, then, they wonder why that wonderful sense of teamwork that had been displayed at the retreat or the seminar fails to impact long term beliefs and actions back at work.

　　I'm not averse to retreats, planning sessions, seminars and team building activities — in fact I lead them — but they have to form part of a much larger teamwork effort. You will not build teamwork by “retreating” as a group for a couple of days each year, instead you need to think of team building as something you do every single day.

　　  Form teams to solve real work issues and to improve real work processes. Provide training in systematic methods so the team expends its energy on the project, not on trying to work out how to work together as a team to approach the problem.

　　  Hold department meetings to review projects and progress, to obtain broad input, and to coordinate shared work processes. If there is friction between team members, examine the work processes they mutually own — the problem is not usually their personalities; instead, it is often the fact that the team members haven't agreed on how they will deliver a product or service, or the steps required to get something done.

　　  Build fun and shared occasions into the organization's agenda — hold pot luck lunches, take the team to a sporting event, sponsor dinners at a local restaurant, go hiking or go to an amusement park. Hold a monthly company meeting, sponsor sports teams and encourage cheering team fans.

　　  Use ice breakers and teamwork exercises at meetings — these help team members get to know each other, share details about each others lives, and have a laugh together.

　　  Celebrate team successes publicly. There are many ways you could do this, for instance by buying everyone the same T-shirt or hat, putting team member names in a draw for company merchandise and gift certificates. The only thing limiting you is your imagination.

　　If you do the types of teamwork building listed above, you'll be amazed at the progress you will make in creating a teamwork culture, a culture that enables individuals to contribute more than they ever thought possible — together.

操作提示：正确选T，错误选F。

1.Team building event is traditionally related to playing games at resort. 1  

2. The author claims that playing games together is as important as form teams to solve real work issues and to improve real work processes for team building. 2  

3. “Retreat” in the first paragraph means withdrawal of troops after a defeat. 3  

4. Ice breaking motivates team members compete with each other. 4  

5. A good teamwork culture enables individuals make more efforts together. 5

(1).cloze Subject

A.T

B.F

(2).cloze Subject

A.T

B.F

(3).cloze Subject

A.T

B.F

(4).cloze Subject

A.T

B.F

(5).cloze Subject

A.T

B.F

单元自测4（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— Do you mind if I use vouchers to spend in a restaurant 

 — __________

A.Yes, please.

B.Not at all. Go ahead.

C.No, thank you.

2.—Can I get you a couple of tea 

 —_________________________.

A.That's very nice of you  

B.With pleasure

C.You can, please

3.All the team members tried their best. We lost the game, _________.

A.however

B.therefore

C.since

4. Self-esteem needs might include the ______ from a workplace.

A.rewards

B.rewarded

C.rewarded

5.______ clearly communicate with and actively listen to employees is essential to improve their performance.

A.Be able to

B.Being able

C.Being able to

6.二、听力理解：听录音，判断正误（共50分）。

请听录音： unit4tl.mp3

操作提示：正确选“T”，错误选“F”。

 Human resources supported the proposal of giving the business intelligence a pay incentive every three months at the beginning.   1    

2. Brad from human resources supports Scott's idea.   2    

3. Carlotta is the manager of HRD.   3    

4. Men and women in the business intelligence team who have been selected to get the prize will receive the same rewarding things.   4    

5. The prize-winner cannot choose the prize that costs more than $500. 7. The prize-winner can only have material awards and no day off.   5

(1).__1__

A.T

B.F

(2).__2__

A.T

B.F

(3).__3__

A.T

B.F

(4).__4__

A.T

B.F

(5).__5__

A.T

B.F

单元自测5（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— Over-the-top? You mean…

— ____________

A.Well, sometimes your co-workers feel that you are too loud.

B.No, I don't.

C.Thanks a lot.

2.— Why didn't you come to my birthday party yesterday?

 — ____________

A.Excuse me, my friend sent me a flower.

B.Sorry, but my wife had a car accident.

C.Fine, I never go to birthday parties.

3.Wendy suggests that we ________ tomorrow.

A.shall go

B.should go

C.will go

4.Please ask the solicitor what his ________ would be to take the case to court.

A.fare

B.fee

C.salary

5.My leather shoes cost me ________ the last pairs I bought.

A.three times as

B.three time as

C.three times as much as

6.二、阅读理解：根据文章内容，完成选择题（共50分）。

How to Handle a Bad Performance Review

　　Getting a bad performance review can make you feel angry, unappreciated, defeated, and hopeless. But it's not the end of the world. Remember that the way you respond to this appraisal can make all the difference in the next one. Even if you believe that the review is inaccurate and that your boss is completely wrong, you will benefit by reacting in a mature, adult manner.  Here are some suggestions: 

　　Stay calm. Relax. Breathe. Do not overreact and be objective. Especially, do not say things that will likely be regretted later. Besides, the person giving the performance review may or may not be the one who has written the bad review. 

　　What to Do When Receiving a Bad Performance Review

　　It's best to listen attentively. And make comments or remarks only when asked for them.  Besides, during the performance review, you will be given the chance to respond and may disagree.

　　What to Do After Receiving a Bad Performance Review

　　Don't be intimidated by the bad performance review and want to quit the job; instead, learn from it. Also, if the organization allows their employees to make a written statement on their own behalf, do make one. It is important for the worker to show why she does not agree with the bed performance review; for instance, an employee may express their different understanding and, at the same time, a willingness to comply with any constructive suggestions. 

　　Ways to Improve a Bad Performance Review

　　A way to improve a bad performance review is to set self-reviews, that is, establish performance standards. Another way to improve a bad review is to learn more about what the manager, supervisor, or boss wants or expects from his/her employees. Learning what it was that caused a bad performance review helps to improve professional growth and encourages as well as motivates the worker to do better in order to receive a good review next time. 

操作提示：通过题目后的下拉选项框选择正确答案。

1. What should you do when you are given a bad performance review? 1  

  A. Argue with your boss.

  B. Make immediate remarks.

  C. Stay calm and listen carefully.

2. What should you do after you are given a bad performance review? 2  

  A. Quit your job immediately.

  B. Insist on making comments.

  C. Learn from the review.

3. What should you do if you do not agree with the bad performance review? 3  

  A. Tell the boss directly that you do not agree with the review.

  B. Make a written statement on your own behalf if it is allowed.

  C. Do not express your different understanding in a written statement.

4. How do you improve a bad performance review? 4  

  A. Understand the established performance standards.

  B. Learn more about what the employee wants or expects.

  C. Learn what the person who gives the review may think.

5. Why should we understand the cause of a bad performance review? 5  

  A. Because it helps the employee to get promoted immediately.

  B. Because it encourages and motivates the worker to do better.

  C. Because it prevents the employee from professional growth.

(1).cloze Subject

A.A

B.B

C.C

(2).cloze Subject

A.A

B.B

C.C

(3).cloze Subject

A.A

B.B

C.C

(4).cloze Subject

A.A

B.B

C.C

(5).cloze Subject

A.A

B.B

C.C

单元自测6（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— If you don't believe in yourself, no one else will.

— _____. Confidence is really important.

A.That's not the point

B.I don't think so

C.I couldn't agree more

2.— Which of these hats do you want 

 — _______ . Either will do.

A.I don't mind

B.No problem

C.Go ahead

3.They depend on each other to survive. In other words, they are ______ for survival.

A.interwoven

B.interdependent

C.international

4.All _____ glitters (闪闪发光) is not gold.

A.that

B.which

C.what

5.She is very adaptive and soon adapted ______ to the campus life.

A.with

B.to

C.as

6.二、阅读理解：根据文章内容，判断正误（共50分）。

 Jack Welch Leading Organizational Change at GE

 　　When Jack Welch, the Chairman and CEO at General Electric (GE) retired in 2001, he could look back at a very successful career. He became CEO in 1981 at the age of 45. At that time, GE had a very complex organizational structure with considerably bureaucratic rules.

 　　One of his first changes was to initiate a strategy formulation process with the guideline that each of the businesses should be number 1 or 2 in their respective areas. If this was not the case, managers had the options of fixing the problem, selling their particular business, or closing it. In an effort to streamline the organization, Welch removed the sector level and eliminated thousands of salaried and hourly employee positions.

 　　The restructuring was followed by changing the organizational culture and the managerial styles of GE's managers. One such program was the Work-Out（群策群力）.Groups of managers were assembled to share their views openly in three-day sessions. At the beginning of the meetings, the superior presented the challenges for his or her organizational unit. Then the superior had to leave, requesting the groups to find solutions to the problems. Facilitators (会议主持人) helped these discussions. On the last day, the superior was presented with proposed solutions. He or she then had three choices: to accept the proposal, not to accept it, or to collect more information. This process put great pressure on the superior to make decisions. 

 　　Another program to improve effectiveness and efficiency was Best Practices. The aim was to learn from other companies how they obtained customer satisfaction, how they related to their suppliers, and in what ways they developed new products. This helped the GE people to focus on the processes in their operations that would improve the company's performance.

 　　Jack Welch was personally involved in developing managers at GE's training center in Crotonville. Leaders, Welch suggested, are not only those who achieve results but also those who share the values of the company.

 操作提示：正确选T，错误选F。

  Jack Welch retired at the age of 65.   1    

 2. Jack Welch insisted that each of the businesses should be at least number 3 in their respective area.   2    

 3. If the business could not meet Welch's change requirements, its manager had 3choices.   3    

 4. The restructuring went before changing the organizational culture and the managerial styles of GE's managers.   4    

 5. The Work Out lasted a week.   5

(1).__1__

A.T

B.F

(2).__2__

A.T

B.F

(3).__3__

A.T

B.F

(4).__4__

A.T

B.F

(5).__5__

A.T

B.F

单元自测7（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— The trip ought not to take more than an hour.

 — ____________ . It is at least two hours.

A. I guess so

B. You must be joking

C. It depends

2.— Have you already paid  What's my share of the bill？

— _________. It wasn't very much.

A.It's my share

B.None of your business

C.Don't worry about it 

3.Compared ______ English, Chinese is generally believed to be more difficult to learn. 

A.with

B.from

C.against

4.The reason _____ he was absent from class yesterday was that he was ill and hospitalized.

A.for

B.why

C.that

5.All the _____ guests are seated in the front row.

A. distinguishing

B.extinguishing

C.distinguished

6.二、听力理解：听录音，判断正误（共50分）。

请听录音： unit7tl.mp3

操作提示：正确选“T”，错误选“F”。

1.Two different corporate cultures are discussed in the dialog.  1  

2. Melinda's company also has a creative culture.  2  

3. According to Jack, the important thing is to hire the right employees in the first place.  3  

4. In a creative culture teamwork is not encouraged.  4  

5. A creative culture is better than a collaborative culture. 5

(1).cloze Subject

A.T

B.F

(2).cloze Subject

A.T

B.F

(3).cloze Subject

A.T

B.F

(4).cloze Subject

A.T

B.F

(5).cloze Subject

A.T

B.F

单元自测8（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— ____________________________ 

 —Actually I prefer working on my own.

A. Could I use this dictionary 

B.May I open the window to let in some fresh air 

C.Do you prefer teamwork or working individually 

2.— You have to believe in yourself. No one else will, if you don't. 

— ____________________Confidence is really important.

A. It's not my cup of tea. 

B.I don't think so. 

C. I couldn't agree more. 

3.When people are surrounded by ______ communication and encouragement, they can find the courage to try, fail, redo, and try again.

A.complicated

B.constant

C.corporate 

4. ______ we can't compete in terms of size I do believe we hold an advantage in terms of dedication to customer service.

A.Therefore 

B.But

C.Although

5.We need ________ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.

A.outstanding 

B.plain

C.general

6.二、阅读理解：根据文章内容，完成选择题（共50分）。

How Do You Create a Culture of Innovation 

　　Have you noticed the courage buried in the word encourage  To create a culture in which innovation flourishes takes courage. Determined innovators are always courageous enough to establish a culture in which innovation is greatly encouraged and rewarded. Here are three ways to do that.

　　Put innovation at the heart of strategy, and persist it in every message. Think of innovation strategy as a pyramid: big bets at the top, a few projects in development in the middle, and a broad base of continuous improvements, lasting contributions, and early-stage new ideas at the bottom. 

　　Define jobs around innovation. Make it a job prerequisite. Consider 3M’s move to become one of the first companies to tell professionals that they could spend 15 percent of their time on projects of their own choosing. Now many high-tech companies know that they can’t get the best talent without providing this kind of flexibility. And some of those self-selected, self-organized projects might even result in a blockbuster product or line of business. For 3M, it was the Post-it note.

　　Recognize innovation in every part of the company. To build a culture of creativity and innovation, Gillette developed an innovation fair in which every unit could show off its most promising new concepts. It shows that everyone has a role to play in a culture of innovation.

　　To go from idea to successful innovation requires a great deal of support and collaboration. When people are surrounded by constant communication and encouragement, they can find the courage to try, fail, redo, and try again.

操作提示：通过题目后的下拉选项框选择正确答案。

1. What is necessary in creating innovation culture  1  

  A.communication

  B.courage

  C.immitation

2. How does 3M create its innovation culture  2  

  A. Put innovation at the heart of strategy, and persist it in every message.

  B. define jobs around innovation.

  C. Recognize innovation in every part of the company.

3. The word prerequisite in “Make it a job prerequisite” means  3  .

  A. required as a prior condition

  B. going after

  C. prior to request

4. How does Gillette create its innovation culture  4  

  A. Put innovation at the heart of strategy, and persist it in every message.

  B. define jobs around innovation.

  C. Recognize innovation in every part of the company.

5. The formation from idea to innovation needs  5  .

  A. discussion and revise

  B. failure and courage

  C. support and cooperation

(1).cloze Subject

A.A

B.B

C.C

(2).cloze Subject

A.A

B.B

C.C

(3).cloze Subject

A.A

B.B

C.C

(4).cloze Subject

A.A

B.B

C.C

(5).cloze Subject

A.A

B.B

C.C