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最新国家开放大学电大《商务英语4(闭卷)-006》网络机考题库【资料答案】

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序号:1,   题目类型:交际用语(单选题)

题目:          -Hello, is this the ABC Company?        -_____________________        

选项:

  A.   Thanks, I'm here.

  B.   Yes, thanks for calling.

  C.   Hello, what did he say?

答案:

  B.   Yes, thanks for calling.

 

序号:2,   题目类型:交际用语(单选题)

题目:          -This is my sister, Belinda.        -__________        

选项:

  A.   You are welcome.

  B.   Nice to meet you, Belinda.

  C.   What's the matter?

答案:

  B.   Nice to meet you, Belinda.

 

序号:3,   题目类型:交际用语(单选题)

题目:          -How about some cookies?        -________        

选项:

  A.   You are welcome.

  B.   Good idea!

  C.   Don't mention it.

答案:

  B.   Good idea!

 

序号:4,   题目类型:交际用语(单选题)

题目:          -Happy New Year!        -________        

选项:

  A.   You are welcome.

  B.   Happy Birthday!

  C.   Happy New Year to you!

答案:

 

序号:5,   题目类型:交际用语(单选题)

题目:          -Betty, we'll have a buffet party next Saturday. Will you join us?        -Sure. _____________, Susan. Thank you!        

选项:

  A.   By no means

  B.   I'm afraid not

  C.   I'd love to

答案:

 

序号:6,   题目类型:词汇与结构(单选题)

题目:          There _________some drink in the cup.        

选项:

  A.   be

  B.   is

  C.   are

答案:

 

序号:7,   题目类型:词汇与结构(单选题)

题目:          __________________ we will come next month makes my friend happy.        

选项:

  A.   It

  B.   What

  C.   That

答案:

 

序号:8,   题目类型:词汇与结构(单选题)

题目:          There are more and more ___________ to produce better software.        

选项:

  A.   manufacturers

  B.   manufacturing

  C.   manufactures

答案:

 

序号:9,   题目类型:词汇与结构(单选题)

题目:          In the company, all of the staff have to believe ____________ quality.         

选项:

  A.   in

  B.   from

  C.   with

答案:

 

序号:10,   题目类型:词汇与结构(单选题)

题目:          It is the same  ___      the individual one.        

选项:

  A.   with

  B.   of

  C.   at

答案:

 

序号:11,   题目类型:词汇与结构(单选题)

题目:           When customers get to a store, they ___________ honored guests.        

选项:

  A.   were treated as

  B.   are treated as

  C.   treat as

答案:

 

序号:12,   题目类型:词汇与结构(单选题)

题目:          The team members __________ with each other in the meeting.         

选项:

  A.   interacted

  B.   intended

  C.   interviewed

答案:

 

序号:13,   题目类型:词汇与结构(单选题)

题目:          Better understanding of team work can make you a more effective employee and give you an extra  ______        in your corporate office.         

选项:

  A.   edge

  B.   badge

  C.   age

答案:

 

序号:14,   题目类型:词汇与结构(单选题)

题目:          OK, let's______________ a decision to go public.         

选项:

  A.   make

  B.   making

  C.   made

答案:

 

序号:15,   题目类型:词汇与结构(单选题)

题目:          Can you fill me___________? I need some detailed information.        

选项:

  A.   in

  B.   up

  C.   out

答案:

 

序号:16,   题目类型:词汇与结构(单选题)

题目:          ___________they drink is coffee.        

选项:

  A.   It

  B.   What

  C.   There

答案:

 

序号:17,   题目类型:词汇与结构(单选题)

题目:          The thief stole her wallet________ she knew it.        

选项:

  A.   before

  B.   until

  C.   while

答案:

 

序号:18,   题目类型:词汇与结构(单选题)

题目:          OK, let's say we make a decision to __________ public.         

选项:

  A.   go

  B.   walk

  C.   run

答案:

 

序号:19,   题目类型:词汇与结构(单选题)

题目:          Respecting fellow teammates keeps everyone in a good  ______    and encourages overall team spirit.         

选项:

  A.   mood

  B.   state

  C.   situation

答案:

 

序号:20,   题目类型:词汇与结构(单选题)

题目:          The day we offer stock for sale is the day we will see how much  ___  there is in our company.         

选项:

  A.   fact

  B.   fate

  C.   faith

答案:

 

序号:21,   题目类型:单选题

题目:          Cyber Monday rocked while mobile sales roared.                The day widely regarded as the Super Bowl of online sales created a record day for retailers, including Walmart, and marked a shift in shopping preferences as smart phones and tablets drove nearly a third of traffic — and for some retailers, more than half.                 Walmart.com expects to register its biggest Cyber Monday yet, coming off a record Black Friday weekend online. Heading into the afternoon Monday, the website had already sold out of PlayStation 4 and Xbox One consoles, which weren't even discounted. Significant savings on TVs and tablets also encouraged shopping, says Joel Anderson, CEO of Walmart.com.                Retailers from Target to Sears are fast evolving Cyber Monday into something more akin to Cyber Week, as online deals stretch well beyond Monday.                As of 6 p.m. ET, sales on Amazon were up 44.3% over last year, while sales at eBay were up 32.1%, according to Channel Advisor, which tracks third-party sellers on eBay and Amazon. The online marketplaces are doing well in part because shoppers are heading to those sites to find popular products that are selling out at regular retailers, says Scot Wingo, CEO of Channel Advisor.                Flash-sale site Rue La La started Cyber Monday deals on Sunday with a “Cyberthon” that drew more than 350,000 people to the site. The sale promoted as much as 80% off on more than 150 brands. On Monday, sales of Cole Haan and Pandora Jewelry merchandise were strongest, CEO Steve Davis says.                @@@Retailers used mobile devices and drove nearly a third of traffic, or even more than half to online shopping. As we know that ____________doesn't belong to the mobile device.

选项:

  A.   tablets

  B.   smart phones

  C.   personal computer

答案:

 

序号:22,   题目类型:单选题

题目:          Cyber Monday rocked while mobile sales roared.                The day widely regarded as the Super Bowl of online sales created a record day for retailers, including Walmart, and marked a shift in shopping preferences as smart phones and tablets drove nearly a third of traffic — and for some retailers, more than half.                 Walmart.com expects to register its biggest Cyber Monday yet, coming off a record Black Friday weekend online. Heading into the afternoon Monday, the website had already sold out of PlayStation 4 and Xbox One consoles, which weren't even discounted. Significant savings on TVs and tablets also encouraged shopping, says Joel Anderson, CEO of Walmart.com.                Retailers from Target to Sears are fast evolving Cyber Monday into something more akin to Cyber Week, as online deals stretch well beyond Monday.                As of 6 p.m. ET, sales on Amazon were up 44.3% over last year, while sales at eBay were up 32.1%, according to Channel Advisor, which tracks third-party sellers on eBay and Amazon. The online marketplaces are doing well in part because shoppers are heading to those sites to find popular products that are selling out at regular retailers, says Scot Wingo, CEO of Channel Advisor.                Flash-sale site Rue La La started Cyber Monday deals on Sunday with a “Cyberthon” that drew more than 350,000 people to the site. The sale promoted as much as 80% off on more than 150 brands. On Monday, sales of Cole Haan and Pandora Jewelry merchandise were strongest, CEO Steve Davis says.                @@@PlayStation 4 and Xbox One consoles were sold out on________ the afternoon Monday although they weren't even discounted.

选项:

  A.   eBay.com

  B.   Walmart.com

  C.   Amazon.com

答案:

 

序号:23,   题目类型:单选题

题目:          Cyber Monday rocked while mobile sales roared.                The day widely regarded as the Super Bowl of online sales created a record day for retailers, including Walmart, and marked a shift in shopping preferences as smart phones and tablets drove nearly a third of traffic — and for some retailers, more than half.                 Walmart.com expects to register its biggest Cyber Monday yet, coming off a record Black Friday weekend online. Heading into the afternoon Monday, the website had already sold out of PlayStation 4 and Xbox One consoles, which weren't even discounted. Significant savings on TVs and tablets also encouraged shopping, says Joel Anderson, CEO of Walmart.com.                Retailers from Target to Sears are fast evolving Cyber Monday into something more akin to Cyber Week, as online deals stretch well beyond Monday.                As of 6 p.m. ET, sales on Amazon were up 44.3% over last year, while sales at eBay were up 32.1%, according to Channel Advisor, which tracks third-party sellers on eBay and Amazon. The online marketplaces are doing well in part because shoppers are heading to those sites to find popular products that are selling out at regular retailers, says Scot Wingo, CEO of Channel Advisor.                Flash-sale site Rue La La started Cyber Monday deals on Sunday with a “Cyberthon” that drew more than 350,000 people to the site. The sale promoted as much as 80% off on more than 150 brands. On Monday, sales of Cole Haan and Pandora Jewelry merchandise were strongest, CEO Steve Davis says.                @@@According to ________sales on Amazon were up 44.3% over last year, while sales at eBay were up 32.1%.

选项:

  A.   Walmart

  B.   Rue La La

  C.   Channel Advisor

答案:

 

序号:24,   题目类型:单选题

题目:          Cyber Monday rocked while mobile sales roared.                The day widely regarded as the Super Bowl of online sales created a record day for retailers, including Walmart, and marked a shift in shopping preferences as smart phones and tablets drove nearly a third of traffic — and for some retailers, more than half.                 Walmart.com expects to register its biggest Cyber Monday yet, coming off a record Black Friday weekend online. Heading into the afternoon Monday, the website had already sold out of PlayStation 4 and Xbox One consoles, which weren't even discounted. Significant savings on TVs and tablets also encouraged shopping, says Joel Anderson, CEO of Walmart.com.                Retailers from Target to Sears are fast evolving Cyber Monday into something more akin to Cyber Week, as online deals stretch well beyond Monday.                As of 6 p.m. ET, sales on Amazon were up 44.3% over last year, while sales at eBay were up 32.1%, according to Channel Advisor, which tracks third-party sellers on eBay and Amazon. The online marketplaces are doing well in part because shoppers are heading to those sites to find popular products that are selling out at regular retailers, says Scot Wingo, CEO of Channel Advisor.                Flash-sale site Rue La La started Cyber Monday deals on Sunday with a “Cyberthon” that drew more than 350,000 people to the site. The sale promoted as much as 80% off on more than 150 brands. On Monday, sales of Cole Haan and Pandora Jewelry merchandise were strongest, CEO Steve Davis says.                @@@Cyber Monday deals on Sunday with a “Cyberthon” that drew more than ________ people to the site.

选项:

  A.   350,000

  B.   35,000

  C.   3,500,000

答案:

 

序号:25,   题目类型:单选题

题目:          Cyber Monday rocked while mobile sales roared.                The day widely regarded as the Super Bowl of online sales created a record day for retailers, including Walmart, and marked a shift in shopping preferences as smart phones and tablets drove nearly a third of traffic — and for some retailers, more than half.                 Walmart.com expects to register its biggest Cyber Monday yet, coming off a record Black Friday weekend online. Heading into the afternoon Monday, the website had already sold out of PlayStation 4 and Xbox One consoles, which weren't even discounted. Significant savings on TVs and tablets also encouraged shopping, says Joel Anderson, CEO of Walmart.com.                Retailers from Target to Sears are fast evolving Cyber Monday into something more akin to Cyber Week, as online deals stretch well beyond Monday.                As of 6 p.m. ET, sales on Amazon were up 44.3% over last year, while sales at eBay were up 32.1%, according to Channel Advisor, which tracks third-party sellers on eBay and Amazon. The online marketplaces are doing well in part because shoppers are heading to those sites to find popular products that are selling out at regular retailers, says Scot Wingo, CEO of Channel Advisor.                Flash-sale site Rue La La started Cyber Monday deals on Sunday with a “Cyberthon” that drew more than 350,000 people to the site. The sale promoted as much as 80% off on more than 150 brands. On Monday, sales of Cole Haan and Pandora Jewelry merchandise were strongest, CEO Steve Davis says.                @@@We can infer from the passage________ isn't an online retailer.

选项:

  A.   Sears

  B.   Channel Advisor

  C.   Walmart

答案:

 

序号:26,   题目类型:单选题

题目:          Franchising is the practice of using another firm's successful business model. The word “franchise” comes from French meaning free, and is used both as a noun and as a verb. For the franchisor, the franchise is another way to build “chain stores” to distribute goods that avoids the investments and debts of a chain. The franchisor's success depends on the success of the franchisees. The franchisee can get more money than a direct employee because he or she has a vital interest in the business.                 It should be recognized that franchising is one of the means available for getting investment money without giving up control of the chain operation and building a distribution system for servicing it. After the brand and the action plans are carefully designed and properly operated, franchisors are able to sell franchises and expand rapidly across the globe. It is said about 4% of all businesses in the United States are franchisee-worked. But franchisor rules are usually very strict in the US as well as in most other countries. Trademarks, proprietary service marks and regulations need to be observed carefully.                 It's important to know that there is risk for people buying the franchises. There are a lot of myths  surrounding the success and failure rates of franchise businesses. One of the more popular myths states that franchise businesses have lower risk than independent business start-ups. Another one suggests that it's almost impossible to fail. Both are untrue, and it's important for today's franchise-seekers to be aware of this fact.                @@@Another firm's successful business model can be used in Franchising.

选项:

  A.   T

  B.   F

答案:

 

序号:27,   题目类型:单选题

题目:          Franchising is the practice of using another firm's successful business model. The word “franchise” comes from French meaning free, and is used both as a noun and as a verb. For the franchisor, the franchise is another way to build “chain stores” to distribute goods that avoids the investments and debts of a chain. The franchisor's success depends on the success of the franchisees. The franchisee can get more money than a direct employee because he or she has a vital interest in the business.                 It should be recognized that franchising is one of the means available for getting investment money without giving up control of the chain operation and building a distribution system for servicing it. After the brand and the action plans are carefully designed and properly operated, franchisors are able to sell franchises and expand rapidly across the globe. It is said about 4% of all businesses in the United States are franchisee-worked. But franchisor rules are usually very strict in the US as well as in most other countries. Trademarks, proprietary service marks and regulations need to be observed carefully.                 It's important to know that there is risk for people buying the franchises. There are a lot of myths  surrounding the success and failure rates of franchise businesses. One of the more popular myths states that franchise businesses have lower risk than independent business start-ups. Another one suggests that it's almost impossible to fail. Both are untrue, and it's important for today's franchise-seekers to be aware of this fact.                @@@Franchise can be defined as a way to build “chain stores” .

选项:

  A.   T

  B.   F

答案:

 

序号:28,   题目类型:单选题

题目:          Franchising is the practice of using another firm's successful business model. The word “franchise” comes from French meaning free, and is used both as a noun and as a verb. For the franchisor, the franchise is another way to build “chain stores” to distribute goods that avoids the investments and debts of a chain. The franchisor's success depends on the success of the franchisees. The franchisee can get more money than a direct employee because he or she has a vital interest in the business.                 It should be recognized that franchising is one of the means available for getting investment money without giving up control of the chain operation and building a distribution system for servicing it. After the brand and the action plans are carefully designed and properly operated, franchisors are able to sell franchises and expand rapidly across the globe. It is said about 4% of all businesses in the United States are franchisee-worked. But franchisor rules are usually very strict in the US as well as in most other countries. Trademarks, proprietary service marks and regulations need to be observed carefully.                 It's important to know that there is risk for people buying the franchises. There are a lot of myths  surrounding the success and failure rates of franchise businesses. One of the more popular myths states that franchise businesses have lower risk than independent business start-ups. Another one suggests that it's almost impossible to fail. Both are untrue, and it's important for today's franchise-seekers to be aware of this fact.                @@@The franchisor's success has nothing to do with the success of the franchisees.

选项:

  A.   T

  B.   F

答案:

 

序号:29,   题目类型:单选题

题目:          Franchising is the practice of using another firm's successful business model. The word “franchise” comes from French meaning free, and is used both as a noun and as a verb. For the franchisor, the franchise is another way to build “chain stores” to distribute goods that avoids the investments and debts of a chain. The franchisor's success depends on the success of the franchisees. The franchisee can get more money than a direct employee because he or she has a vital interest in the business.                 It should be recognized that franchising is one of the means available for getting investment money without giving up control of the chain operation and building a distribution system for servicing it. After the brand and the action plans are carefully designed and properly operated, franchisors are able to sell franchises and expand rapidly across the globe. It is said about 4% of all businesses in the United States are franchisee-worked. But franchisor rules are usually very strict in the US as well as in most other countries. Trademarks, proprietary service marks and regulations need to be observed carefully.                 It's important to know that there is risk for people buying the franchises. There are a lot of myths  surrounding the success and failure rates of franchise businesses. One of the more popular myths states that franchise businesses have lower risk than independent business start-ups. Another one suggests that it's almost impossible to fail. Both are untrue, and it's important for today's franchise-seekers to be aware of this fact.                @@@There is no need to design the brand and the action plans for franchisors.

选项:

  A.   T

  B.   F

答案:

 

序号:30,   题目类型:单选题

题目:          Franchising is the practice of using another firm's successful business model. The word “franchise” comes from French meaning free, and is used both as a noun and as a verb. For the franchisor, the franchise is another way to build “chain stores” to distribute goods that avoids the investments and debts of a chain. The franchisor's success depends on the success of the franchisees. The franchisee can get more money than a direct employee because he or she has a vital interest in the business.                 It should be recognized that franchising is one of the means available for getting investment money without giving up control of the chain operation and building a distribution system for servicing it. After the brand and the action plans are carefully designed and properly operated, franchisors are able to sell franchises and expand rapidly across the globe. It is said about 4% of all businesses in the United States are franchisee-worked. But franchisor rules are usually very strict in the US as well as in most other countries. Trademarks, proprietary service marks and regulations need to be observed carefully.                 It's important to know that there is risk for people buying the franchises. There are a lot of myths  surrounding the success and failure rates of franchise businesses. One of the more popular myths states that franchise businesses have lower risk than independent business start-ups. Another one suggests that it's almost impossible to fail. Both are untrue, and it's important for today's franchise-seekers to be aware of this fact.                @@@It is impossible that franchise businesses have lower risk than independent business start-ups.

选项:

  A.   T

  B.   F

答案:

 

序号:31,   题目类型:写作(问答题)

题目:          You are Bill Wang, and are about to write a reply letter to a business claim. Base your letter on the following notes:        * acknowledging receipt of the claim letter on products’ paper bag breakage during transit;        * apologizing for the error and accept the claim;        * explaining the cause of error: fail to use the strong paper bags due to the negligence on the part of the warehouse manager;        * offering a solution: make a payment of $500.00 into your customer's bank account.        

选项:

答案:

 


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