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国家开放大学《商务英语1》Unit 5 Self-test(10分)【资料答案】

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Unit 5 Self-test10分)

试卷总分:100  得分:100

 

一、选择填空:阅读下面的对话或句子,从ABC三个选项中选出一个能填入空白处的最佳选项。

 

1.Your request for compensation made me surprised. What happened

 

         

A.Its true.

B.Its because of the quality.

C.There must be something wrong.

 

2.Hello, David! I havent heard from you for a long time. How have you been recently

 

          

A.Thats ok.

B.Long time no see.

C.Not bad, thank you.

 

3.Hi, Lily, whats up with Mike I heard the boss yelling at Mike earlier today.

 

          

A.Its said that Mike made a mistake and then tried to cover it up.

B.He was so scared.

C.It is better to tell someone to get it fixed.

 

4.We are entitled to cancel it if you fail to the contract.

A.draw up

B.sign

C.honor

 

5.  improve your service, you need to make market surveys so as to know what your customers are thinking and demanding.

A.In order to

B.In order that

C.So as to

 

6.二、听力理解:请听下面的对话,根据对话内容从ABC三个选项中选出一个最佳选项。

 

 

 

 

 

 

 

 

 Why did David call John   (1)   

 

A. He wanted to meet an old friend.

 

B. He wanted to ask for compensation.

 

C. He wanted to talk about a new contract.

 

2. Whats wrong with the goods which David has bought   (2)   

 

A. They are not up to the standard.

 

B. They are not loaded on time.

 

C. They are not properly loaded.

 

3. How did David prove that the goods have quality problems   (3)   

 

A. He had them re-examined.

 

B. He used them according to specifications.

 

C. He looked into the contract.

 

4. What can David do if the goods do not meet the requirements   (4)   

 

A. Honor the contract.

 

B. Cancel the contract.

 

C. Load the goods.

 

5. How did John face this complaint   (5)   

 

A. He denied ( 否认) this problem.

 

B. He didnt want to give a reply.

 

C. He agreed to look into this problem seriously.

(1).cloze Subject

A.A

B.B

C.C

(2).cloze Subject

A.A

B.B

C.C

(3).cloze Subject

A.A

B.B

C.C

(4).cloze Subject

A.A

B.B

C.C

(5).cloze Subject

A.A

B.B

C.C

 


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