单元自测1（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— Is it possible for you to work out the plan tonight?

—__________

A.I'll do that.

B.I think so.

C.I'd love to.

2.— We could let some of the staff work from home.________________?

— That's a good idea.

A.Do you have any good ideas

B.What do you think of it

C.Is there anything else

3.The demands and requirements placed on the CEO of Sony are different from ______ on the manager of your local Wendy's restaurant.

A.these

B.those

C.which

4.______ managers spend most of their time in face-to-face contact with others, but they spend much of it obtaining and sharing information.

A.Not only

B.Do not only

C.Not only do

5.?AT&T found that employees with better planning and decision-making skills were ______ to be promoted into management jobs.

A.more likely

B.more like

C.more unlikely

6.二、听力理解：听录音，选择最佳答案（共50分）。

请听录音： unit1tl.mp3

操作提示：通过下拉选项框，选择答案。

 What kind of role is Melinda taking on for her job?    1    

? A. HR manager. 

? B. Project manager. 

? C. Project coordinator.

2. How long will Melinda be trained for her new role?    2    

? A. One month. 

? B. Half a month. 

? C. One year.

3. How often should Melinda report to the board on the progress of the project?    3    

? A. Once a month.

? B. Twice a month. 

? C. Once a week.

4. What kind of contract can Melinda sign with outside contractors?    4    

? A. Permanent worker contract. 

? B. Standard temporary-worker contract. 

? C. Standard industry contract.

5. Which one does NOT belong to Melinda's responsibilities?    5    

? A. Formulate the industry standard of payment. 

? B. Manage and coordinate her project team. 

? C. Report the project progress to the board.

(1).__1__

A.A

B.B

C.C

(2).__2__

A.A

B.B

C.C

(3).__3__

A.A

B.B

C.C

(4).__4__

A.A

B.B

C.C

(5).__5__

A.A

B.B

C.C

单元自测2（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.—How did your meeting go yesterday?

— ____________________actually, it was really frustrating.

A.Not so good

B.Very good

C.Nothing special

2.—How can you explain the latest situation?

—____________________,I know it is all my fault.

A.Sorry

B.Excuse me

C.I'm afraid

3.In today's environment, __________ people are often burned out, it's important for employees to have a personal connection with you and the work you believe in.

A.where

B.when

C.while

4.Effective leaders distill complex thoughts and strategies into simple, memorable terms __________ colleagues and customers can grasp and act upon.

A.when

B.that

C.who

5.Creativity, especially __________ which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.?

A.that

B.those

C./

6.二、阅读理解：根据文章内容，判断正误（共50分）。

Habits of Highly Effective Communicators

　　It's no secret that good leaders are also good communicators. Indeed, communication and leadership are inextricably tied. How can you galvanize, inspire or guide others if you don't communicate in a clear, credible and authentic way? Here are 5 essential communication practices of effective leaders:

　　1. Mind the say-do gap. Trust is the bedrock of effective leadership – your behavior is your single greatest mode of communication, and it must be congruent with what you say. If your actions don't align with your words, you are storing up trouble for the future.

　　2. Make the complex simple. Effective leaders distill complex thoughts and strategies into simple, memorable terms that colleagues and customers can grasp and act upon. The most important thing is to clarify what you want to say, look out for technical jargon and avoid business speak, which add complexity. Say what you mean in as few words as possible.

　　3. Find your own voice. Use language that's distinctly your own; let your values come through in your communication. Correct use of language and grammar are important, of course, but don't become overly fixated on eloquence for eloquence's sake; concentrate on being distinct and real. People want real, people respect real, people follow real.

　　4. Be visible Visibility is about letting your key stakeholders get a feel for who you are and what you care about. Don't hide behind a computer and only interact with people electronically – see them face to face and voice to voice, and interact with them in a real, substantial way. In today's environment, where people are often burned out, it's important for employees to have a personal connection with you and the work you believe in. Show the people that work for you that you're engaged and that you care about them and their work.

　　5. Listen with your eyes as well as your ears. Effective communication is a two-way process, and good leaders know how to ask good questions, and then listen with both their eyes and their ears. Because you are in a position of authority, others may be reluctant to express their real opinions to you directly. You won't always get direct feedback, so you need to also be able to read between the lines and look for the non-verbal cues.

操作提示：正确选T，错误选F。

1. Communication and leadership don't always go hand in hand. 1  

2. The say-do gap happens when people misunderstand their leader's intention. 2  

3. Using technical jargon makes a leader convincing. 3  

4. Communicating sincerely is always the best. 4  

5. Observation is as important as communication when you want to know what people really think. 5

(1).cloze Subject

A.T

B.F

(2).cloze Subject

A.T

B.F

(3).cloze Subject

A.T

B.F

(4).cloze Subject

A.T

B.F

(5).cloze Subject

A.T

B.F

单元自测3（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— Will you help me arrange a meeting with Mr. Brown, please?

—_____________

A.No, no way.

B.No, I can't.

C.Sorry I can't. I have to finish my project right now.

2.— I am sorry for what I have said to you.

 —_____________

A.No problem.

B.I'm sure about that.

C.Don't think any more about it.

3.I believe that I have a lot to contribute ______ a team environment, and am comfortable in both leadership and player roles.

A.to

B.?with

C.for

4.?How do you get your members to ______ as a team?

A.pull apart

B.pull up

C.pull together

5.If I take the time to talk with my manager at the beginning of a project, we ______ off to a great start on the same page.

A.can get

B.have got

C.get

6.阅读理解：根据文章内容，判断正误（共50分）。

Tips for Team Building

　　When you think of team building, do you immediately picture your group off at a resort playing games or hanging from ropes? Traditionally, many organizations approach team building in this way but, then, they wonder why that wonderful sense of teamwork that had been displayed at the retreat or the seminar fails to impact long term beliefs and actions back at work.

　　I'm not averse to retreats, planning sessions, seminars and team building activities — in fact I lead them — but they have to form part of a much larger teamwork effort. You will not build teamwork by “retreating” as a group for a couple of days each year, instead you need to think of team building as something you do every single day.

　　? Form teams to solve real work issues and to improve real work processes. Provide training in systematic methods so the team expends its energy on the project, not on trying to work out how to work together as a team to approach the problem.

　　? Hold department meetings to review projects and progress, to obtain broad input, and to coordinate shared work processes. If there is friction between team members, examine the work processes they mutually own — the problem is not usually their personalities; instead, it is often the fact that the team members haven't agreed on how they will deliver a product or service, or the steps required to get something done.

　　? Build fun and shared occasions into the organization's agenda — hold pot luck lunches, take the team to a sporting event, sponsor dinners at a local restaurant, go hiking or go to an amusement park. Hold a monthly company meeting, sponsor sports teams and encourage cheering team fans.

　　? Use ice breakers and teamwork exercises at meetings — these help team members get to know each other, share details about each others lives, and have a laugh together.

　　? Celebrate team successes publicly. There are many ways you could do this, for instance by buying everyone the same T-shirt or hat, putting team member names in a draw for company merchandise and gift certificates. The only thing limiting you is your imagination.

　　If you do the types of teamwork building listed above, you'll be amazed at the progress you will make in creating a teamwork culture, a culture that enables individuals to contribute more than they ever thought possible — together.

操作提示：正确选T，错误选F。

1.Team building event is traditionally related to playing games at resort. 1  

2. The author claims that playing games together is as important as form teams to solve real work issues and to improve real work processes for team building. 2  

3. “Retreat” in the first paragraph means withdrawal of troops after a defeat. 3  

4. Ice breaking motivates team members compete with each other. 4  

5. A good teamwork culture enables individuals make more efforts together. 5

(1).cloze Subject

A.T

B.F

(2).cloze Subject

A.T

B.F

(3).cloze Subject

A.T

B.F

(4).cloze Subject

A.T

B.F

(5).cloze Subject

A.T

B.F

单元自测4（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— __________ 

 — You might as well write a thanks-note.

A.How do you like the rewards?

B.What do you do with the rewards?

C.Could you suggest some ways of the rewards?

2.—Can I get you a couple of tea?

 —_________________________.

A.That's very nice of you??

B.With pleasure

C.You can, please

3.An appreciated gift and the gesture of providing it will ______ your coworker's day.

A.look up

B.light up

C.lift to

4.The leader ______ at creating opportunities to provide rewards, recognition and thanks to his or her staff.

A.exceeds

B.excellent

C.excels

5.Learning new things has always been a great ______ for me.

A.motivator

B.motivate

C.motivation

6.二、阅读理解：根据文章内容，完成选择题（共50分）。

How Google Continues to Keep Employees Happy

　　Working for Google is a dream of many, not just because of what this company has achieved in the last 15 years, but because of its enviable work culture. With about 37,000 employees in 40 countries, you might wonder how Google maintains a motivating work experience throughout its entire company.

　　Working for Google comes with perks that most other organizations can't provide -- bowling alleys, free haircuts, gym memberships, and shuttles to and from work. The company's secret to success is putting the same amount of time and effort into keeping employees happy as it does into innovating products.

　　Back when the company was just a start-up, co-founders Larry Page and Sergey Brin had the goal of making Google a place the most talented people wanted to work at. Their idea was simple: creating a work culture that keeps employees happy will motivate them to do their best and will keep them loyal to the company.

　　“It's less about the aspiration to be No. 1 in the world, and more that we want our employees and future ones to love it here, because that's what's going to make us successful,” said Karen May, the Vice President of people development at Google.

　　Google also makes its employees want to work because managers provide tasks that are inspiring and challenging. Every employee at Google has the opportunity to spend 20% of his or her working time on a project they choose. This freedom takes employees out of their routine and away from the mundane tasks that often make workers feel uninspired about their jobs.

　　Lastly, Google shows each employee just how important he or she is to the company. Each employee, regardless of her spot on the totem pole, has an influence on how Google performs.

　　“If you value people, and care about them as whole people, one thing you do is giving them a voice, and you really listen,” May said.

　　Google does just that by hosting employee forums every Friday, where they discuss the 20 most-asked questions. Employees have access to all company information, adding a sense of trust, and employees and leaders work together to solve problems.

操作提示：通过题目后的下拉选项框选择正确答案。

1. How would you describe Google? 1  

  A. Medium-sized international company

  B. Large global enterprises

  C. Large American company

2. Which one does NOT belong to the methods that Google motivate its employees? 2  

  A. Promoting the employee who has more influence on Google the higher job position.

  B. Shuttling the employees between home and office.

  C. Offering entertaining equipment in workplace.

3. Who founded Google? 3  

  A. Larry Page and Sergey Brin

  B. Karen May

  C. Sergey Brin

4. If you are a normal employee of Google, what could you do EXCEPT? 4  

  A. Know all information of Google and discuss questions with your leaders.

  B. Only work for the project you choose.

  C. Play bowling with your colleagues and get away from mundane errands.

5. What is Google's secret to success? 5  

  A. Innovating hi-tech products.

  B. Paying high salary to the employees and practicing strict management.

  C. Valuing the happiness of its employees as much as innovating good products.

(1).cloze Subject

A.A

B.B

C.C

(2).cloze Subject

A.A

B.B

C.C

(3).cloze Subject

A.A

B.B

C.C

(4).cloze Subject

A.A

B.B

C.C

(5).cloze Subject

A.A

B.B

C.C

单元自测5（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— Why didn't you come to my birthday party yesterday?

 — ____________

A.Excuse me, my friend sent me a flower.

B.Sorry, but my wife had a car accident.

C.Fine, I never go to birthday parties.

2.— I think I have made a great mistake.

— ____________

A.I don't think so. You really made an error.

B.I don't think so. It's really terrible.

C.I don't think so. It's not your fault.

3.Without his assistance, I ________ the research last month.

A.would not have completed

B.could not finish

C.should not finish

4.Please ask the solicitor what his ________ would be to take the case to court.

A.fare

B.fee

C.salary

5.At a rough ________, we will take another four weeks to finish this plan.

A.estimate

B.value

C.account

6.二、阅读理解：根据文章内容，判断正误（共50分）。

 Performance Management and Performance Appraisal

 　　Performance management aims to acknowledge employee achievements, support their personal and professional development, and motivate and empower them to perform their work effectively. ?Performance management helps employees to develop their understanding, knowledge and skills so that they can contribute to the achievement of the enterprise's goals and gain personal and job satisfaction. It is a vital part of any quality human resource system.

 　　Every enterprise wants and should expect high performance from each employee.The elements of a competency-based performance management system will, if implemented well, enable high performance which will define enterprise and personal success. Using performance management processes, an enterprise can be better placed to meet competitive challenges. This is done by:

 　　●identifying the critical positions

 　　●determining the most important competencies for those positions

 　　●providing the education, training and feedback required by employees

 　　●holding each person accountable for their results

 　　The key to the performance management process is ‘performance appraisal'. Performance appraisal is simply an evaluation of how well an employee performs his or her job compared to a set of predetermined standards. It is a systematic process of feedback on an employee's work performance, and agreement to future training plans, job goals and job aspirations.

 　　To be effective, a performance appraisal needs to have a set of agreed criteria that will be the basis of feedback as well as of setting future goals. Units of competency provide a very effective tool for setting benchmarks or criteria for work performance. The performance criteria within units of competency can be used as measures to assess against in a performance appraisal or review.

 ?

 操作提示：正确选T，错误选F。

  Performance management is a very important part of any quality human resource system.   1    

 2. The aim of performance management is to punish the unqualified employees.   2    

 3. An enterprise can be better placed to meet competitive challenges by providing the education, training and feedback required by employees, for example.   3    

 4. Every enterprise can expect high performance from each employee.   4    

 5. “Performance management” is also called “performance appraisal”.   5

(1).__1__

A.T

B.F

(2).__2__

A.T

B.F

(3).__3__

A.T

B.F

(4).__4__

A.T

B.F

(5).__5__

A.T

B.F

单元自测6（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— Don't worry, Mum. The doctor said it was only a common cold.

— ________ ! I'll tell Dad there's nothing serious.

A.What a relief

B.How surprising

C.I'm so sorry

2.— Can I have three days off next week, Mr. Smith?

— _____. I can manage without you.

A.I'm afraid not

B.Of course

C.It depends

3._____the deepening of China's economic reforms, there is greater cooperation and?interdependence between the private and the public sector.

A.With

B.As well as

C.For the sake of

4.To build the reservoir（水库）， thousands of people have to be_______ .?

A.relocated

B.repeated

C.reopened

5.He ordered that nothing ________ until the police arrived.

A.was touched

B.should be touched

C.had been touched

6.二、阅读理解：根据文章内容，判断正误（共50分）。

 Jack Welch Leading Organizational Change at GE

 　　When Jack Welch, the Chairman and CEO at General Electric (GE) retired in 2001, he could look back at a very successful career. He became CEO in 1981 at the age of 45. At that time, GE had a very complex organizational structure with considerably bureaucratic rules.

 　　One of his first changes was to initiate a strategy formulation process with the guideline that each of the businesses should be number 1 or 2 in their respective areas. If this was not the case, managers had the options of fixing the problem, selling their particular business, or closing it. In an effort to streamline the organization, Welch removed the sector level and eliminated thousands of salaried and hourly employee positions.

 　　The restructuring was followed by changing the organizational culture and the managerial styles of GE's managers. One such program was the Work-Out（群策群力）.Groups of managers were assembled to share their views openly in three-day sessions. At the beginning of the meetings, the superior presented the challenges for his or her organizational unit. Then the superior had to leave, requesting the groups to find solutions to the problems. Facilitators (会议主持人) helped these discussions. On the last day, the superior was presented with proposed solutions. He or she then had three choices: to accept the proposal, not to accept it, or to collect more information. This process put great pressure on the superior to make decisions.?

 　　Another program to improve effectiveness and efficiency was Best Practices. The aim was to learn from other companies how they obtained customer satisfaction, how they related to their suppliers, and in what ways they developed new products. This helped the GE people to focus on the processes in their operations that would improve the company's performance.

 　　Jack Welch was personally involved in developing managers at GE's training center in Crotonville. Leaders, Welch suggested, are not only those who achieve results but also those who share the values of the company.

 ?

 操作提示：正确选T，错误选F。

  Jack Welch retired at the age of 65.   1    

 2.?Jack Welch insisted that each of the businesses should be at least number 3 in their respective area.   2    

 3. If the business could not meet Welch's change requirements, its manager had 3choices.   3    

 4.?The restructuring went before changing the organizational culture and the managerial styles of GE's managers.   4    

 5.?The Work Out lasted a week.   5

(1).__1__

A.T

B.F

(2).__2__

A.T

B.F

(3).__3__

A.T

B.F

(4).__4__

A.T

B.F

(5).__5__

A.T

B.F

单元自测7（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— The trip ought not to take more than an hour.

 — ____________ . It is at least two hours.

A.?I guess so

B.?You must be joking

C.?It depends

2.— The Auto Show in the City Stadium has been canceled.

— Oh, no！_________

A.What a pity!

B.It doesn't matter!

C.It's not interesting at all!

3.What can we expect ____him?

A.?in

B.from

C.?on

4.?______ on the hilltop, you could enjoy the scenery of the city bathed in the sun.

A.Standing

B.Stand

C.Stood

5.All the _____ guests are seated in the front row.

A.?distinguishing

B.extinguishing

C.distinguished

6.二、听力理解：听录音，判断正误（共50分）。

请听录音： unit7tl.mp3

操作提示：正确选“T”，错误选“F”。

1.Two different corporate cultures are discussed in the dialog.  1  

2. Melinda's company also has a creative culture.  2  

3. According to Jack, the important thing is to hire the right employees in the first place.  3  

4. In a creative culture teamwork is not encouraged.  4  

5. A creative culture is better than a collaborative culture. 5

(1).cloze Subject

A.T

B.F

(2).cloze Subject

A.T

B.F

(3).cloze Subject

A.T

B.F

(4).cloze Subject

A.T

B.F

(5).cloze Subject

A.T

B.F

单元自测8（10分）

试卷总分:100  得分:100

一、选择填空题（每题10分，共5题）

1.— ____________________________ 

 —Actually I prefer working on my own.

A.?Could I use this dictionary?

B.May I open the window to let in some fresh air?

C.Do you prefer teamwork or working individually?

2.— I'd like a wake-up call at 7:00 a.m., please!

— OK,________________ .

A.You will certainly make it.

B.I'll make sure you get one.

C.?just do what you like.?

3.When people are surrounded by ______ communication and encouragement, they can find the courage to try, fail, redo, and try again.

A.complicated

B.constant

C.corporate?

4.He will write to me as soon as he ______ home.

A.will have returned ?

B.returns ?

C.will return

5.?______ we can't compete in terms of size I do believe we hold an advantage in terms of dedication to customer service.

A.Therefore?

B.But

C.Although

6.二、阅读理解：根据文章内容，完成选择题（共50分）。

How Do You Create a Culture of Innovation?

　　Have you noticed the courage buried in the word encourage? To create a culture in which innovation flourishes takes courage. Determined innovators are always courageous enough to establish a culture in which innovation is greatly encouraged and rewarded. Here are three ways to do that.

　　Put innovation at the heart of strategy, and persist it in every message. Think of innovation strategy as a pyramid: big bets at the top, a few projects in development in the middle, and a broad base of continuous improvements, lasting contributions, and early-stage new ideas at the bottom. 

　　Define jobs around innovation. Make it a job prerequisite. Consider 3M’s move to become one of the first companies to tell professionals that they could spend 15 percent of their time on projects of their own choosing. Now many high-tech companies know that they can’t get the best talent without providing this kind of flexibility. And some of those self-selected, self-organized projects might even result in a blockbuster product or line of business. For 3M, it was the Post-it note.

　　Recognize innovation in every part of the company. To build a culture of creativity and innovation, Gillette developed an innovation fair in which every unit could show off its most promising new concepts. It shows that everyone has a role to play in a culture of innovation.

　　To go from idea to successful innovation requires a great deal of support and collaboration. When people are surrounded by constant communication and encouragement, they can find the courage to try, fail, redo, and try again.

操作提示：通过题目后的下拉选项框选择正确答案。

1. What is necessary in creating innovation culture? 1  

  A.communication

  B.courage

  C.immitation

2. How does 3M create its innovation culture? 2  

  A. Put innovation at the heart of strategy, and persist it in every message.

  B. define jobs around innovation.

  C. Recognize innovation in every part of the company.

3. The word prerequisite in “Make it a job prerequisite” means  3  .

  A. required as a prior condition

  B. going after

  C. prior to request

4. How does Gillette create its innovation culture? 4  

  A. Put innovation at the heart of strategy, and persist it in every message.

  B. define jobs around innovation.

  C. Recognize innovation in every part of the company.

5. The formation from idea to innovation needs  5  .

  A. discussion and revise

  B. failure and courage

  C. support and cooperation

(1).cloze Subject

A.A

B.B

C.C

(2).cloze Subject

A.A

B.B

C.C

(3).cloze Subject

A.A

B.B

C.C

(4).cloze Subject

A.A

B.B

C.C

(5).cloze Subject

A.A

B.B

C.C